We are currently using Perfex CRM to manage our customers. One issue we have is within the left menu it does not show us if there is a ticket etc needing to be responded to. We are looking for a simple dot within the folder to show a message needs responding to ie status pending.
Ideally Red for Tickets and Green for Whatsapp.
This can either be in the code or a module so it wont be affected by updates.
I have attached Image for reference.
Thanks!
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