Customer Service Training platform via API

150.0 GBP

150.0 GBP peopleperhour Technology & Programming Overseas
14 hour ago

Description

Hi
I have created a GPT on my company workspace (Premium).I want to plug in my companies CRM system (BigChange) - Cloud base softwareTo the GPT so it can see what my staff do and advise them with questions

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Ai automated editorial system Overview of the System: To automate the process of identifying key news stories and economic events, then finding relevant academic experts for interviews, we need a structured workflow with three core components: 1. News Feed Monitoring & Story Extraction Objective: Scrape or fetch top stories daily from major news sources (BBC, FT, NYT). Identify the most relevant 10 stories for academic discussions. Extract key details (headline, summary, category, and related experts). Process: News Scraping & API Integration: Use RSS feeds or news APIs (BBC News API, NYT API, FT API) to pull daily stories. https://www.bbc.co.uk/news/10628494 https://developer.nytimes.com/apis Apply NLP (Named Entity Recognition, NER) to extract topics, locations, and institutions Story Selection & Categorization: Use an LLM or rule-based filtering to: Select 10 most relevant stories daily. Categorize them (Politics, Science, Economics, Law, etc.). Finding Relevant Academics: Search Semantic Scholar, OpenAlex, ArXiv, CORE, or university directories /our own databases for 5 academic experts per story. Prioritize experts based on: Their recent papers on similar topics. GET THEIR emails. Output & Storage: Generate a structured daily report (JSON) with: Story headlines & summaries. Academic expert details (Name, Affiliation, Contact, Paper Links). 5. Send automated email drafts to invite experts DAILY. 2. Economic Calendar Event Monitoring Objective: Track major global economic events (UK, EU, US, Asia). Extract upcoming financial events (e.g., interest rate decisions, GDP releases). Find experts to analyze these events. Process: Data Sources & Event Monitoring: Integrate economic calendar APIs (ForexFactory, Investing.com, TradingEconomics, FRED). Fetch major scheduled events: Monetary policy meetings (Fed, ECB, BoE, BoJ, PBoC). GDP, inflation, employment reports. Market-moving events (OPEC meetings, IMF/World Bank reports). Event Categorization & Prioritization: Use event scoring based on: Global impact. Historical volatility caused by similar events. News coverage sentiment. Finding Academic Experts: Identify economists, financial analysts, and policy researchers via: University economics departments. Central bank research papers. Financial market analysis reports. Output & Storage: Generate a daily/weekly report with: Event summary. Impact analysis. 5 expert contacts for interviews. Automate email drafts for outreach. 3. Automation & Execution Plan Technology Stack Data Collection: RSS Feeds, APIs (News & Economic Calendar). Processing: Python (Pandas, NLP, Scraping). Storage: Google Sheets / Database. Expert Search: OpenAlex, Semantic Scholar, University Directories. Email Automation: Google Workspace API (Gmail), Mail Merge. Scaling & Refinement Phase 1: Automate daily reports (news + economic events) and manually review expert selection. Phase 2: Automate expert filtering with relevance scoring. Phase 3: Fully automate outreach emails with AI-generated pitch drafts.
60.0 GBP Technology & Programming peopleperhour Overseas
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