Reservation Agent - Limousine and Bus

Description

Eastern time Must have Fast-High Speed Internet - you will get a speed test during the interview Ability to work day-time eastern time hours Ability to train new employees remotely Must have a newer model computer and headset Must have their own cell phone with ability to use ring-central app Reservation and Dispatcher Responsibilities: • Fielding inbound calls for dispatch. • Monitor and respond to inbound e-mails. • Communicating with drivers via phone, text & email • Ensuring dispatch board is updated & coded accurately at all times • Establish rapport with drivers • Maintain a close working relationship with the sales and fleet departments • Assist with reservations when necessary Our ideal candidate is an experienced dispatcher with the following strengths: • Proven dispatch experience in the livery [LIMO] transportation industry • Extensive area knowledge – PA, DE, NJ, NY • Ability to multi-task and prioritize duties in a fast-paced environment as a dispatcher • Excellent communication, analytical, and problem-solving skills • High energy level and sense of urgency Requirements: Ability to Learn, Understand and Use numerous types of software and technological capabilities • Efficient with Google- Suite (G-Suite) • Strong communication skills and client support telephone experience • Unmatched, precise attention to detail • Ability to anticipate and identify potential service and logistical issues by understanding the big picture and all the details SCHEDULE MAY INCLUDE SOME WEEKEND HOURS WILL NEED TO HAVE FLEXIBILITY WITH SCHEDULE MUST BE DEPENDABLE. Work Remotely