Senior Product Designer (Remote US)

Who is Jetpack Workflow?
Jetpack Workflow is the leading accounting workflow software that helps accountants, bookkeepers, and firm owners. Our platform helps firms standardize, track, and automate their processes, allowing them to complete more work and prevent tasks from falling through the cracks.
What's the opportunity?
You'll join our small but mighty Product Engineering team at Jetpack Workflow as our sole Product Designer, reporting to our Head of Engineering. Working hand in hand with product management, engineering, and departments across the company, you'll help us execute our vision of building and nurturing empowered, cross-functional product teams that are fearless, high-performing, and driven by continuous discovery and human-centered design practices.
What will I be doing?

 
Collaborate Closely: Work alongside our CEO and Head of Product to build out our backlog, explore customer pain points, and explore potential solutions. Foster strong collaboration between product managers, designers, and engineers to ensure alignment and shared understanding.
 
Support Product Marketing: Collaborate with the Head of Marketing to align design and marketing strategies.
 
End-to-End Design: Take concepts through their entire life-cycle:  research → exploration → prototype → production. Ensuring the app's overall layout, patterns, and structure work holistically.
 
User-Centric Approach: Conduct user research and testing interviews to better understand the humans using our product and how best to design for them. Embrace continuous discovery practices driven by a deep understanding of customer needs and validated learning.
 
High-Quality Experiences: Create high-quality, delightful experiences while collaborating with your team's product manager and engineers.
 
Design System Collaboration: Work with the development team on our design system and style guide.
 
Review and Iterate: Review new features in development to ensure that the team is delivering the solutions you have designed and that everything is ready for our users.
 
Inclusivity and Accessibility: Integrate accessibility considerations and guidelines into the entire product development process, ensuring inclusive design from the outset.

Requirements
What skills and experience do I need?
Required

 
Product Design Expertise: Experience designing digital products and systems, not just websites. Proven track record of shipping products that solve real problems and are actively used.
 
Tool Proficiency: High proficiency in Figma or other modern design and collaboration tools.
 
End-to-end Process Understanding: Deep understanding of the end-to-end design process, from brainstorming to prototyping and visual design to post-launch research and iteration.
 
Communication: Strong communication skills.
 
Collaboration and Learning: Highly collaborative and love learning from others. Experience working asynchronously as part of a fully remote, distributed team.
 
Adaptability: Demonstrated ability to work in a fast-paced, high-growth environment.
 
Pride and Improvement: Pride in your work and constantly drive for improvement.
 
Problem-Solving Skills: Ability to break down complex problems into digestible parts while considering the entire system.
 
Agility: Comfortable shipping fast and iterating quickly when possible, while knowing when to take more time to find the right solution.
 
Mobile-First Design: Experience designing for mobile-first applications and responsive design. This includes a strong understanding of mobile design principles, user behaviors on mobile devices, and the constraints and opportunities of designing for smaller screens.
 
Location and Hours: This is a remote full-time position, however we are not fully asynchronous. You must be willing and able to commit to core working hours between 10 AM and 2 PM EST Monday through Friday. You must be located and authorized to work in the US. We do not sponsor visas. 
 
Travel: Despite our remote setup, we value the benefits of in-person collaboration. You should be open to occasional travel (up to 4 times per year), as we believe that sometimes the best tool for the job is to spend time together in person.

Nice to have

 
Startups: Previous experience working in a startup
 
Domain knowledge: Experience with products in similar domains like accounting, practice management, or project management
 
Secret coder: You have a technical understanding of the web frameworks. You don't have to know how to code, but we think it helps to know some of the medium's constraints. 


Application process
Here's what you can expect from our interview process:

 
Initial Screening (Google Meet): Our first virtual meeting is a chance to get to know each other. We'll chat about your background and the role to see if there's a good match. If we're both excited, we'll move to the next stage.
 
Portfolio Review (Google Meet): Next, we'll dive into your work. Show us your portfolio and let's discuss your projects. If your work aligns with our needs, we'll proceed further.
 
Design Challenge (Paid Take-Home Assignment): Here's your opportunity to showcase your skills! We'll give you a design challenge to complete at home. Take up to 4 hours to work your magic. If your solution impresses us, we'll invite you to present it. 
 
Design Challenge Presentation (Google Meet): Present your design challenge solution to our team. We want to hear your thought process and see your creativity in action. If we're wowed by your presentation, we'll move to the final step.
 
Cross-Functional Collaboration (Google Meet): In this final stage, you'll collaborate with members from different departments. We'll see how well you work in a cross-functional team. If everything clicks, you're on the path to joining us!

Throughout this journey, we'll only advance if we believe there's a mutual fit, and we encourage you to do the same. Let's make sure this opportunity is a win-win for both of us!
Ready to start this exciting process? Apply now and let's see where this journey takes us! We encourage you to apply if this posting resonates with you, even if you don't meet every requirement. Send us your resume, LinkedIn, Dribbble, Work Samples, Portfolio or whatever you feel best represents yourself by filling out this application.
Jetpack Workflow is an equal-opportunity employer, and we value diversity in our company. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Benefits


 
Competitive salary ($115,000-$138,000)
 
401K match program
 
Equity grant options in the company
 
Unlimited PTO
 
Generous health, vision, and dental coverage
 
Disability insurance
 
Voluntary life insurance
 
Monthly internet stipend
 
One-time home office stipend