Customer Support RepresentativeCalldrip is looking for a talented and enthusiastic individual to join our support team. You’ll work remotely assisting customers via phone and email with account issues as they arise. This position is both challenging and rewarding as you work to solve problems and consult with customers on how they can best utilize the Calldrip software.
About UsCalldrip is an established company (10+ years) headquartered in Salt Lake City, Utah with team members spanning the globe. We are a small, close-knit team working to provide sales solutions to over 2,000 different businesses. Calldrip is 100% self-funded and profitable. Our team is built of highly motivated individuals who enjoy their work and do their best to provide a quality product to our customers.
About the JobThe Customer Support Representative responds to customer inquiries from multiple different channels. You will spend time helping to onboard and provide ongoing support to customers. You’ll work closely with the customer success managers to identify new opportunities and areas of improvement.
Responsibilities
Success story sharing