Marketing Operations Specialist

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

This role reports to the Manager of Marketing Technology and Operations. This is a role in a fast-paced, dynamic environment with lots of potential for growth and development. You’ll be involved in supporting marketing campaign initiatives across the company and grow your experience with an industry standard marketing technology stack. As the Marketing Operations Specialist, you will be responsible for driving the delivery and tracking the performance of our lifecycle programs.


What we're looking for:

 
2-3 years of marketing operations or related experience.
 
Strong verbal and written communication skills.
 
Strong analytical and critical thinking.
 
Proactive to identify problems, brainstorm and analyze options, and implement the best solution.
 
Comfortable balancing and prioritizing multiple tasks and projects simultaneously.
 
Have a passion for customer experience and continuous improvement.
 
Great attention to detail, with strong organizational and time management skills. 
 
Experience with marketing automation tools (Bonus: Experience managing campaigns in Marketo).
 
Experience building automated marketing campaigns (Like lead nurture programs, and multi-touch email campaigns).
 
You’re results-driven and highly motivated to work both independently and in a team.
 
Bonus: Experience with content management platforms, GSuite and basic HTML/CSS. 


What you can expect:

 
Work closely with the members of the Marketing Lifecycle and Operations team, as well as external stakeholders, to plan and execute on marketing initiatives and maintain the global marketing calendar. 
 
Build, review, schedule and optimize a variety of marketing campaigns in Marketo and Content Management System, leveraging data from multiple sources for targeting and content personalization.
 
Work cross-functionally with the content and design teams on email copy and design.
 
Report on and monitor program performance including A/B testing and other email experimentation outcomes and responses. 
 
Provide suggestions and implement changes to improve email engagement and program operations.



United States-based roles only: Minimum annual salary for this role is $74,000USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing
> 👶 Maternity and parental leave top up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy 
> 💖 Company-wide wellness days off scheduled throughout the year 
> 🧠 Complimentary Headspace membership
> 🩺 Comprehensive health coverage

 Growth and future 
> 📈 Employee stock option program for all full time employees 
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions 
> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community
> 🤝 Paid volunteer days 
> 🌎 Employee-led DEI&B programs and ERGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.