Our WHY
Real Mushrooms was created to emphasize the fact that our products are solely made from mushrooms. We aim to provide the highest quality medicinal mushroom extract products analyzed for the important compounds that make our mushrooms special and free from fillers like grain. Since starting back in 2015, Real Mushrooms has established itself as a leader in the ever-growing functional mushroom category.
Real Mushrooms prides itself on providing the best possible customer experience. One of our pillars is education and we strive to continually create high-quality educational content to provide accurate and knowledgeable answers to our customers.
Job Summary:
Our rapidly growing organic mushroom extract business is looking for a friendly, grounded, and well-spoken Customer Happiness Specialist to join our Support Team. We need an enthusiastic and compassionate individual who can listen to customer service-related issues and then offer a unique and crafty solution to each problem. The top candidate for this role will have a strong understanding of customer relations via phone calls, emails, and live chat.
This is a full-time role (40 hours) Monday through Friday, 9am to 5pm in your timezone of residence.
Job Responsibilities:
Success story sharing