Technical Writer

Responsibilities

 
Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirement
 
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
 
Work with Development and Product leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
 
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
 
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
 
Suggests changes to senior management using data to support your recommendations
 
Maintains teams’ confidence and protect operations by keeping information confidential
 
Performs periodic reviews and analyses of current documentations to make sure nothing is outdated
   
 
 

Must have

 
2-4 years’ industry experience as an effective technical writer
 
Proven ability to quickly learn and understand complex topics
 
Previous experience writing documentation and procedural materials for multiple audiences
 
Superior written and verbal communication skills, with a keen eye for detail
 
Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content 
 
Detail oriented, analytical and inquisitive; a life-long learner 
 
Ability to work independently and with others 
 
Extremely organized with strong time-management skills