UX Research

Marketade, a boutique user research agency, is seeking a few remote freelance UX researchers to support client projects on a periodic basis.
Through innovative user research and workshops, we help top organizations like McDonald's, GEICO, March of Dimes, Herman Miller, and the UN create great customer experiences.


THE BASICS

 
Freelance contractor (1099) position
 
All work can be done remotely
 
Mid-level and senior-level researchers preferred
 
We typically pay based on your hourly rate though we're open to fixed-fee engagements or other structures

ADDITIONAL DETAILS

 
For most projects, we need freelancers based in the US or Canada, though our international work is growing and we welcome applicants from all parts of the world.
 
Most of our projects focus on qualitative research, though we often get requests for quantitative work and we'd love to have at least one freelancer with strong quant skills.
 
Our most common project is usability testing of a website, app or software. Other common projects and methods: personas and journey mapping, UX audits, content testing, and IA research.
 
A typical freelance engagement might last 2 months with 10-20 hours of work per week.

OUR IDEAL FREELANCER

 
3+ years of professional experience in user experience research or a closely related field
 
Loves working collaboratively with a team, but also does great work independently
 
Strong written communication skills and comfortable interacting directly with our clients
 
Bonus points if you have experience facilitating workshops for diverse stakeholders

PROJECT EXAMPLES
Here are a couple of examples of projects where we might seek freelancer help, along with an overview of your role:

 
Usability testing of an online banking flow: Collaborate with one of our researchers on the test plan and discussion guide; help to recruit 8 participants for qualitative sessions; moderate the sessions; analyze the data; write a report with findings and recommendations.
 
Personas for a national nonprofit: Collaborate with our researcher and client to design the research; help to recruit 10 participants for in-depth interviews; moderate/observe the sessions; help to facilitate a 1-day remote workshop with the client to generate research-based personas; write a summary report.

Interested? Please complete our job application. No cover letters please.
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