Customer Support [Weekend]

 

 Contra is looking for a customer support specialist, located in the Philippines, to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is Friday 3am-11/12pm EST and weekends 8 am - 5pm EST
 

 



 

  What you’ll be responsible for:

 



 
Provide support to users and address any issues or questions they may have.
 
Efficiently manage and execute daily operations tasks.
 
Ensure all tasks are completed in a timely manner, maintaining high-quality standards.


 

  Tools you'll be using: 

 



 
Hubspot 
 
Notion 
 
Looker
 
Retool 


 

  Interview Process 

 



 
Loom Video 
 
Interview with Recruiting Team 
 
Paid Case Study and Presentation