Sales Development Representative

Job Description

Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job DescriptionRemote-First Philosophy

Our mission comes first. We are committed to ensuring academic integrity in global education and meaningfully improving learning outcomes for all students, whether our team does it from their home office, kitchen, patio or the office is of little consequence.

Operating in over 140 countries around the world, it is fitting that one of our values is ‘Global Mindset’. This means that we respect local cultures, embrace diversity, and we respect personal choice. We know that 2% of our workforce favors being in the office full-time; 13% prefer to be in the office 3-4 days a week; 34% prefer 1-2 days a week in the office and 51% desire to be fully remote. This is why working remotely is our default. At the same time, we balance the needs and desires of some employees and have safely re-opened several of our offices to allow them to work there full or part-time.

At Turnitin, we are prepared for the future of work and that means reimagining how we collaborate, sync up across time zones and finding the best ways to support our team members to do their best work.

Our remote-first culture allows for every single employee to get the same access to learning and career opportunities, and it enables us to think differently about where and how we recruit talent of diverse and ethnic backgrounds.


Job Description

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.

Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.


Responsibilities

Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.

Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.

Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.

Identify best practices to refine the company’s lead generation activities.

Utilize SalesForce, emails and follow up with phone calls to generate new sales opportunities.

Identify prospect's needs and suggest appropriate products/services.

Build long-term trusting relationships with prospects to qualify leads as sales opportunities.

Proactively seek new business opportunities in the higher education market.

Set up product demonstration meetings between (prospective) customers and sales account executives.

Report to the sales manager with weekly, monthly, and quarterly results.

QualificationsBachelor’s degree or at least 5 years of relevant work experience.

2-3 years of sales experience, with a history of exceeding lead generation targets.

Flawless communication skills, both oral and written communication, and comfortable speaking in public.

Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.

Have a strong work ethic and are eager to learn and make new connections with prospects.

Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.

Proven creative problem-solving approach and strong analytical skills.

Strong desire and ability to move up within a sales organization.


Preferred Qualifications

Proficiency with SalesForce or other CRM is ideal.

Prior experience as a sales development representative with a track record of achieving lead/sales quotas

French speaker ideal.

Additional InformationOur Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

Action & Ownership - We have a bias toward action and empower teammates to make decisions.

One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.