Loganix is seeking an Account Manager to provide account management and intermediate SEO to agency clients (our clients typically are agencies themselves) and to ensure the overall success of their campaigns. To manage client satisfaction, liaise with various team members to convey information to/from clients to other team members. Perform SEO duties, provide quotes, and conduct client reporting calls as required. Manage a portfolio of clients (Up to 25): allocate budgets (Up to 75), oversee campaign performance and daily communication, attend monthly progress meetings, and oversee client success.
The Account Manager is accountable for…
Account Management & Client Communication: Take over all closed leads once quoting, invoicing, onboarding, and Asana project setup have been completed. Communicate with clients throughout the month as needed and on reporting dates. Liaise and follow up with team members to answer client queries and/or provide updates. Schedule reporting/check-in calls with AP clients.
SEO: Set and communicate client SEO strategy and goals. Complete SEO tasks on/before assigned due dates. Where tasks will be late or where they are already overdue, provide updates in Asana.
Sales: Upsell and provide quotes when/where required. Present additional work/growth opportunities during calls.
Experience:
Success story sharing