Customer Support (Weekends)

 Contra is looking for 2 customer support specialists, located in the Philippines, to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is weekends 8 am - 5pm EST
 

 



 What you’ll be responsible for:


 
Provide support to users and address any issues or questions they may have.
 
Efficiently manage and execute daily operations tasks.
 
Ensure all tasks are completed in a timely manner, maintaining high-quality standards.


 Tools you'll be using:


 
Hubspot
 
Notion
 
Looker
 
Retool
 
Intercom


 Interview Process


 
Loom Video
 
Interview with the Recruiting Team
 
Paid Case Study and Presentation