Director - Merchant Business Operations

Description
About FairMoney
FairMoney is a credit-led mobile bank for emerging markets. The company was launched in 2017, operates in Nigeria & India, and raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. The company has offices in France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.
This is a unique opportunity to be part of the core operations team of a fast-growing fintech poised for more rapid growth in the coming years.
Watch the way FairMoney is building Africa's money story here
About the Role
The mission of the Director of Merchant Business Operations is to architect and manage the supply chain side of FairMoney´s Merchant business.
Roles and Responsibilities:

 
The Director of Merchant Business Operations will be responsible for managing the POS procurement process and managing the manufacturing relationship, commercial negotiations, and the entire supply relationship.
 
Design and Implement Product demand, inventory replenishment, and inventory optimization strategies.
 
The Director of Merchant Business Operations will oversee the inventory management and processes being performed by the warehouses both locally and globally, manage repair processes with engineering and set up the right knowledge-sharing process between the manufacturer and FairMoney.
 
Architect and manage the supply chain process within Nigeria. Set up a light-touch process of delivery, distribution, and onboarding for merchants.
 
Architect repair, and retrieval processes within Nigeria and build an efficient repair and maintenance cycle.
 
Design the onboarding and servicing process to ensure a light-touch approach
 
Evaluate and explore strategic opportunities on the purchase side and contribute to the broader strategic vision of the company.
 
Be the driving force behind the process optimization of the products and partnerships, managing the process from end-to-end: negotiation to optimization.
 
Analyze and resolve issues by liaising with the appropriate teams within the company or with our supply chain partners.
 
Continuous tracking of market trends and ensuring up-to-date knowledge of market offerings to be able to provide advice on potential financial planning solutions.
 
Collaborate with customers, vendors, and team members to help determine, assess, and satisfy the demands of our customers

Requirements

 
Experience in POS operations for at least 8 years.
 
Experience in both the supply chain and commercial part of POS.
 
Experience in an Emerging Market with challenges in logistics, delivery, and network is a plus.
 
Willingness to travel to Nigeria regularly to set up the local POS Operations Team.

Benefits

 
Paid Time Off
 
Work From Home
 
Training & Development

Recruitment Process

 
A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
 
Technical interview with the Hiring Manager for 60-90 minutes.
 
Bar raiser interview with Laurin Hainy (CEO - FairMoney) for 45-60 minutes.