UX Writer

ABOUT SWING:
On average, U.S. students are with substitute teachers for 5% of the typical school year. That means our students have substitute teachers for more than six months of their K-12 school career. The problem? We're suffering from a national shortage of substitute teachers. Swing Education is focused on tackling the substitute teacher shortage. Our online platform makes it easy for great schools and quality subs to find each other. We help schools access more subs and offload tedious work associated with managing a pool of substitute teachers (recruiting, screening, payroll, etc.). Our network provides subs with a wider range of work opportunities to gain experience and build their professional network.
After more than 6 years in operation we are working with over 4000 schools in 7 states and have filled over 300k teacher absence days. We're a post-series B company with about 50 employees currently and our lead investors include GV (aka Google Ventures), Owl Ventures, and Social Capital. We also have a strong commitment to diversity and our employees are 60% people of color (30% underrepresented minorities) and over 50% female. Our board of directors is also 75% female and 75% people of color. We’re a diverse and inclusive team. We find it easy to get up in the morning and work for teachers, schools, and students.

POSITION SUMMARY: 
We are looking for a UX Writer to help our Product, Design, and Engineering organization to help bring creativity and clarity to our product.  You will be responsible for writing, clear concise, content copy while always keeping the user’s experience in mind.  This role will meaningfully impact Swing’s mission to ensure that learning never stops in K-12 classrooms.

This is a 20hrs/wk contract role for a duration of 3 months. It will be fully remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 


 
Create and fill out a bi-weekly Sprint Review for the company
 
Provide product copy and functionality notes for wireframes and mockups to a product team of designers, researchers, product managers, and engineers
 
Carefully consider tone and writing content that is consistent with Swing Education's mission and branding
 
Create and implement in-app messaging for product guides, notifications, and help documentation
 
Develop effective and engaging copy that adheres to all department, legal, and HR needs


REQUIREMENTS AND QUALIFICATIONS:


 
1-3 years of relevant work experience
 
Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience
 
Familiarity with UX writing principles and processes as well as familiarity with methodologies such as Agile and Design thinking


Knowledge / Skills / Abilities:


 
Comfort using technical tools and willing to learn new software 
 
Have a dedicated passion for user-focused product experience
 
Comfort presenting work and explaining the thought process behind decisions
 
Strong organizational and communication skills
 
Detail oriented with the ability to organize, prioritize and accomplish multiple tasks



COMPENSATION:
This is a contractor role with an hourly rate