Innovation Analyst/Senior Analyst

About us:
Here at Sojern, we are on a mission to empower travel marketers to move travelers from dream to destination. Powered by machine learning and travel data, Sojern is quickly becoming the #1 travel marketing platform serving thousands of hotels, attractions, airlines and destinations worldwide.
We made Deloitte’s Technology Fast 500 list 6 years in a row, were recognized on the Top Company Cultures list by Entrepreneur Magazine, and were named a Best Place to Work by AdAge. As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting.
Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer.
Need more convincing? Check out our Glassdoor reviews!
The Role:
The Innovation Analyst/Senior Analyst role drives operational efficiency throughout the company and is tasked with supporting multiple teams along the way. As an Innovation Analyst/Senior Analyst, you will play a critical role within the team by providing testing and analysis on both new initiatives and on campaigns running at scale. You will ensure we have processes and procedures in place to leverage learnings in an automated way. You will be working with key stakeholders in other teams to implement those learnings and will be a strong voice for Ad Operations by always striving for improvement. The successful candidate will need to be highly detail oriented and capable of making decisions.
If you thrive in a fast-paced, innovative and collaborative environment, and are excited by the idea to make impactful data-driven decisions every day, then Sojern is the place for you!
You will be great at:

 
Bringing your deep problem solving and analytical skills to form theories, diagnose, and treat campaigns running at scale for improved performance and margin.
 
Leading fellow Ad Operation team members to understand issues and needs while proactively working to address them through new or updated processes
 
Utilizing your strong SQL skills to extract and troubleshoot data from multiple sources, as well as build time saving tools for yourself and others to improve operational efficiency.
 
Always striving for improvement through A/B testing of DSPs, settings, and features while applying learnings at scale to improve performance.
 
Apply your operational know-how along with AdOps team insights to lead on setup, support, and scale new company initiatives and pilots.
 
Create Tableau dashboards to highlight and easily communicate analysis, testing, and other opportunities to be shared within Sojern.
 
Take learnings to the Product, Engineering, and Data Science teams to create repeatable rules, processes and data models that scale.
 
Lead communication about your insights and techniques to multiple internal stakeholders; diligent written and excellent presentation skills are key.
 
Be rigorously data driven in every aspect of your work, insights, and communication.

What you bring:

 
Senior Analyst level- 5+ years industry, Analyst and job-related experience.
 
Analyst level- 2-4 years industry, Analyst and job-related experience.
 
BS or MS in Finance, Marketing, Business, Applied Math, Statistics, or practical equivalent preferred
 
Experience extracting insights from data with any two of these data tools: Excel, SQL, Tableau, “R”, Python notebooks.
 
Experience with one of: Xandr, DV360, Google Ads, Facebook Business Manager, or other equivalent ad delivery DSP.
 
An insatiable curiosity and a desire to learn, collaborate, and be an expert not only within your Analyst team, but also with other internal teams that depend on your insights - Data Science, Account Management, Engineering, Sales, and Product.
 
A self-directed work ethic. You will be expected to drive and execute your own ideas without micromanagement.
 
A positive attitude each day. As a team, we support each other through trainings and ad hoc help.
 
Excellent oral and written communication skills.
 
Ability to work in a fast paced environment, balance multiple priorities, work with remote (Omaha, UK, SF, Singapore) offices.
 
Experience in mentoring others

Perks:

 
Flexi-Fridays: No internal meetings and shut down at Noon every Friday
 
Flexibility: Remote and hybrid work options, so our team can enjoy flexibility and do their best work regardless of location
 
Equity: Stock options are offered to every employee
 
Tech: Monthly cell phone & wifi stipend provided, in addition to laptop and tech equipment for your home office
 
Paid Parental Leave: 16 weeks pay for birthing parents and 12 weeks pay for non-birthing parents, beginning the day of joining until the child's first birthday. Where a local country has more liberal leave protocol, we happily comply! #embrace-inclusion
 
Learning Opportunities: All employees receive a membership to LinkedIn Learning, plus you will have access to training and support to help you grow while leading creative and challenging projects
 
Sojern Gives Back: We regularly organize office volunteer programs with local charities and organizations, as well as provide 40 hours of paid time per year to volunteer
 
Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment
 
Travel Perks: IATA membership and personal travel “hotel stay” benefit
 
Recognition: We use Bonusly to allow our team to recognize performance and teamwork #deliver-wow #win-as-a-team
 
Wellbeing: We take a whole-person approach to your wellness with Spring Health mental health benefits, a Wellness Coach, and Employee Assistance Programs

Our Commitment to Diversity Equity and Inclusion:
At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally. We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one archetype traveler, there is no one archetype employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike. Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern has over 15 employee-led Affinity Groups, including Embrace Inclusion, So-Proud, Sojern Women's Group, Sojern Gives Back, and more, which are the core of our culture, fostering belonging, inspiring learning, and creating opportunities for all Sojernistas across the globe.
At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.