About Us:
At Spark Shipping, we help eCommerce retailers automate their connections with their suppliers. Our service is a core mission-critical application for many eCommerce retailers. As we continue to grow, we are seeking an experienced and dedicated Manager of Customer Support & Success to lead and expand our Customer Success and Customer Support teams.
Here at Spark Shipping, we're looking for a Manager of Customer Support & Success to join our fully remote team. We are looking for team members who are comfortable with and motivated by the opportunity to work remotely.
At Spark Shipping, we help eCommerce retailers automate their connections with their suppliers. Our service is a core mission-critical application for many eCommerce retailers.Position Overview:
The Manager of Customer Support & Success will be critical in nurturing client relationships, ensuring customer satisfaction, and driving team growth. This position is a unique blend of leadership and hands-on involvement. As a "player-coach" you'll guide our teams while also being prepared to jump in and directly assist where needed.
We are looking for team members who are comfortable with and motivated by the opportunity to work remotely.
Requirements
Key Responsibilities:
Qualifications:
How to Apply:
Want to work with us? If so, submit a video, 3 minutes maximum, where you answer the following questions:
Benefits
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