Data Analytics Manager

Headquarters: Washington, DC 
URL: https://engaged-md.com

 You’re an experienced analyst capable of leading and owning the development of our product analytics suite and driven to help us create an exceptional next-generation SaaS product. We’re EngagedMD and we have a patient journey application used by more than 1 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to make life easier for clinics and patients alike. You’ll be responsible for querying, organizing, analyzing, visualizing, and reporting on key product usage metrics for our core medtech SaaS platform. You’ll get the opportunity to see how a modern cloud-based SaaS product operates and help influence the analytics requirements for our next generation SaaS product.  Your analysis will help influence immediate strategy across the Customer Success, Product Management, and Software Engineering teams.


 



 You’ll also have the opportunity to be the company-wide go-to analytics and data resource. This includes leading the development of our next-generation data warehouse, as well as developing data warehousing and ETL standards and best practices. Additionally, this position will play a key role supporting strategic initiatives by providing data to help inform executive decision making. 


 



 This fully remote role reports to our FP&A leader and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.


 



 What You’ll Do


 



 
Build and execute complex SQL queries to analyze and solve business problems
 
Build and maintain business intelligence dashboards and visualizations to support a variety of internal teams, as well as customer executives.
 
Perform spreadsheet analysis to identify product usage trends across hundreds of thousands of users
 
Build and maintain ETL data pipelines flowing from multiple sources 
 
Understand and communicate the analytics trends you have discovered to senior management 
 
Explore new product analytics technologies and make recommendations for adoption
 
Implement analytics tools across our application to track customer usage and behavior


 



 What You’ll Bring


 



 
3+ years of business or data analytics experience
 
Advanced Excel and/or Google Sheets skills
 
Proficiency with SQL, database navigation, and data analysis (Redshift, Snowflake, BigQuery, MySQL, etc.)
 
Proficiency with data warehousing concepts and complex ETL data transformations
 
Proficiency with Python or a similar programming language that can be leveraged for ETL builds or API interaction
 
Experience building and maintaining visualizations and dashboards using business intelligence tools (Tableau, DataStudio, QuickSight, etc.)
 
A mission-driven orientation to all you do 
 
Superior written and verbal communication skills
 
Ability to thrive in a small, fast-paced organization 
 
Bachelor’s degree or equivalent career experience 


 



 It’s Also Nice If You…


 
Have familiarity interpreting and delivering financial data metrics
 
Have previously led financial model data preparation activities
 
Have experience using version control applications
 
Have successfully worked remotely with distributed teams in the past


 



 What We Offer


 
Competitive compensation and equity
 
Medical, dental, and vision coverage heavily subsidized by the company
 
Open Paid Time Off
 
Paid family and medical leave
 
Generous paid holidays
 
401(k) retirement savings plan 


 



 EngagedMD is an equal opportunity employer. We’re committed to diversity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their individuality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.