Executive Communications Director

Why We Need You
As a part of our next phase of growth, PagerDuty seeks to advance our position as the leading voice of The Operations Cloud to assist our CEO and two to three C-Levels with their Executive Communications efforts. The Director of Executive Communications will have a passion for the written word where you thrive off crafting narratives that are unique, compelling and entice readers to get to the end of the piece. At the same time, you live in a deadline driven world where getting the content just right matters as much as adhering to deadlines. 
The right candidate will play a leading role in defining the thought leadership platform for PagerDuty’s CEO and a small handful of executive leaders to amplify their voices in the market and tell the PagerDuty story globally. At PagerDuty our leaders have a great deal to say about business, IT, and global trends, and your focus will be to craft stories that capture their unique voices and resonate to build the company, our brand, and our awareness in all the right places. 
Reporting to the Vice President, Corporate Communications, will bring executive platforms to life in written and video content, in keynotes, panels, podcasts, FAQs, and other corporate materials. Being able to understand and articulate technology topics, such as the Operations Cloud, and the solutions that make up our platform, for a wide-range of audiences will be key. At the same time, we need a storyteller who is willing to dive in and understand what makes PagerDuty and our leadership team unique to highlight the great work around out ID&E efforts and Social Impact.  
Key Responsibilities 

 
Lead the day-to-day development and execution of executive communications to support PagerDuty CEO and other senior leadership team members.
 
Enjoy the crafting outlining, drafting, and editing of written pieces and keynotes to ensure the tone and voice of each executive are authentic and truly their own. 
 
Work as the lead storyteller bringing to life the PagerDuty story to live through the voices of our executives. Then determine the best owned and earned channels for each executive and message, including our blog, YouTube channel, podcasts, LinkedIn Newsletter, LinkedIn Live, speaking platforms, social media, print, online and broadcast media as well as at company events.  
 
Stay current on the news to ensure that blog posts, speeches, talking points, op-eds, and other content pieces for our CEO and other executives are topical and resonate widely.
 
Develop an audio and video communications strategy for PagerDuty executives, using short and longer forms to reach our audiences, including creating and leading a CEO podcast series. 

Basic Qualifications

 
10+ years of experience, including proven experience building a media platform (whether in traditional media or within a company or political organization).
 
3+ years of experience developing and writing CEO-level speeches/presentations and other support materials.
 
3+ years experience in critical channels, including script writing, video, op-eds, and news.
 
Excellent writing skills, a strong storyteller with a passion for influencing audiences.
 
BA in English, Journalism, or Communications preferred or equivalent experience.

Preferred Qualifications 

 
Excellent writing skills, a strong storyteller with a passion for influencing audiences. 
 
Strong communicator with a proven track record of building trust with executives while working on complex and confidential projects. 
 
Ability to build long-lasting relationships with stakeholders across the business, including Internal Communications, Investor Relations, Brand and Creative team, Legal, and beyond.
 
Bring a measurement mindset about what good looks like, articulated through strategic planning, goal setting, and stakeholder alignment.
 
Proven experience in influencing and partnering with cross-functional teams of writers, video producers, and subject matter experts.
 
Inclusive leadership and partnership – embrace and demonstrate a commitment to PagerDuty’s values.
 
Passionate about technology and its positive impact on our future.
 
Enjoy learning and are willing to experiment with new platforms to reach our audiences.
 
Ability to set goals, measure progress, and iterate strategy accordingly. 
 
Problem solver with an ability to cut through the noise, simplify, and complex uplevel narratives. 
 
Intellectually curious, with an interest in the future of media.
 
Experience in high-growth technology companies 

 
The base salary range for this position is 142,000 - 217,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.