Hi! We’re Redshift Sports, and for the past 10 years we have been developing truly innovative bicycle products that are loved by cyclists around the world. We engineer, design, and assemble all of our products in the US and we are proud that they are used by everyone from casual cyclists to pro racers. We’re growing fast and looking for someone who loves both bikes and helping people to join us as our Customer Service Lead. As a small company, we take exceptional pride in the level of service that we provide to our customers, and we're looking for someone who can help us grow our team while still maintaining those high standards.
This is a fully remote position, but we do have a beautiful office in South Philadelphia if you prefer to work in-office. We offer a flexible work environment, competitive salary, 4 weeks of paid vacation, and a 401k with company contribution. As the brand grows this role will also grow with added responsibilities and opportunities including hiring and coordinating the work of other customer service team members.
The perfect candidate for this role is someone who really, REALLY loves helping people, has excellent written communication skills, and has a significant experience with bicycles and bike parts. If you fit that description, we'd love to hear from you!
Responsibilities:
Success story sharing