Digital Marketing Account Manager

 💸 43k - 56k USD salary per year on a full time, contractor contract


 🌎 Fully remote working!


 ✨ Working with globally recognisable brands in US Entertainment


 💻 High-end, fast computer


 💡 All the latest software and productivity tools you’ll need


 🏋️ Access to benefits (country dependent 🌎 )


 🕥 Working hours for this role are 9 am-5:30 pm Pacific Time


 



 SUMMARY


 



 Founded in 2008, we are an international team that works with incredible and globally recognised clients all over the world, particularly in the US TV industry.


 



 Whether it’s developing our own products, producing engaging social content en-masse, or designing and delivering services to help our clients work more efficiently, our work is varied, exciting and at the very forefront of the latest technology and trends.


 



 Currently, we are a growing team of 175+ people, but still looking for new colleagues who make an impact and believe in the same ideas and values as we do.


 



 We are looking for a Digital Marketing Account Manager with the skills and enthusiasm to manage an account for a high-profile client with unparalleled attention to detail, a deep understanding of their strategy and the drive to learn all facets of the services we provide.


 



 If the idea of a fast-paced, dynamic role with tonnes of opportunity for change, responsibility and innovation sounds exciting to you, then read on!


 



 RESPONSIBILITIES


 



 What can you expect?


 
You will be responsible for the delivery and client satisfaction of the services we provide for 1 – 2 major clients
 
Report to and work with the Account Director, input and support other team members and work autonomously
 
Within an asynchronous work environment, progress projects and client communication independently and confidently while leading on a separate time zone from service managers.
 
Learning and understanding the different processes and skilled work other teams provide for the accounts you’ll be managing to drive improvements as well as prompt and high-quality delivery
 
Reviewing and providing feedback on creative and operational deliveries to ensure top quality service for our clients
 
Liaising with team and project managers to ensure sufficient coverage for the various services
 
Communicating daily with clients to understand requirements, process any feedback, and solve problems
 
Briefing service managers and team members on client requests clearly and concisely – thinking critically about the feasibility of the request and setting the priority and expectations.
 
Being an expert in knowing our clients’ brands, programming and priorities
 
Serving as a team leader with a strong focus on performance, insights and process


 



 QUALIFICATIONS


 



 What's important to us:


 
Management experience in a creative or digital agency or in a marketing team
 
Strong organisational skills, unparalleled attention to detail and time management
 
Experience liaising and developing relationships with clients
 
Strong creative eye for design and storytelling
 
High level of expertise with collaborative tools for managing workflows and processes such as Airtable and Slack
 
Aptitude for learning creative and technical processes and digital platforms
 
Passion and a keen interest for the ever-changing digital marketing industry
 
Excellent oral and written communication skills, particularly the ability to communicate clearly with clients and internal service managers
 
Ability to prioritise workload and complete tasks to deadlines as well as communicate priorities to colleagues
 
High work-ethic and self-motivation


 



 



 As long as you possess smarts, attention to detail and enthusiasm, please apply.


 



 YOUR WORKING ENVIRONMENT


 



 Modern Tech Stack


 



 We use the latest tools, hardware and methodologies across our teams. We’re always on the lookout for new ways of working and ensure everyone is set up with enough hardware firepower to excel, Windows or Mac.


 



 Agility & Openness for Ideas 


 



 We actively encourage the entire team to share their ideas, with that in mind we regularly adopt and implement suggestions across the company, you’re the specialist here!


 



 Operating with the agility of a high-growth start-up, alongside the support you can expect from a larger organisation means we encourage quick decision-making and a responsive, adaptive culture.


 



 Outstanding People 


 



 We believe that great teams are built by a mixture of personality and skills, we’re an international team with more than 175 people onboard and we’re looking for people with a passion for what they do - just be yourself!


 



 Flexibility 


 



 We’re a remote-first company and support 100% remote working for this role.


 



 Joining us means becoming an integral part of the whole team no matter where we’re physically working, we have a number of initiatives to create a team environment regardless of geographic location.


 



 PAYMENT


 



 43,000 - 56,000 USD per year, depending on experience and skills.


 



 CONTRACT TYPE


 



 Permanent/full-time contractors contract. Remote working PT hours.


 



 RECRUITMENT PROCESS 


 



 Firstly, you will be invited to conduct a short online video, where you'll answer a mixture of standard and scenario-based questions.


 



 Secondly, we will invite you to an interview (30-45 minutes via Zoom). During the meeting, you will meet Maddy our Head of Account Management, who will get to know you and try to understand if you’d be a good fit for the role, and at the same time answer all your questions.


 



 After the interview, you may be given a short test to evaluate your expertise and suitability for the role and potentially a second interview with Duncan, our Chief Content Officer.


 



 And that's it!