Agent Team Lead

Agent Team Lead
Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.
Website | Video Demo | Core Values
The Business Context
Data annotation is crucial in many businesses that rely on machine learning and artificial intelligence. Data annotators are responsible for labelling and categorizing data, which is used to train machine learning models to recognise patterns and make predictions. This data can come from a variety of sources, such as images, text, audio, or video.
The Role
As our Digital Organization and Knowledge Management Associate, you will streamline our digital file organisation and knowledge management systems so our company can improve productivity, coordination, and collaboration across the organisation.
Every day you will categorize, tag, and organize files and documents, maintain and update knowledge repositories (version control), provide support in technology integration, and participate in refining the digital organization and knowledge management system based on feedback from the team. You will also be responsible for overseeing the day to day work of the agents underneath you.
To thrive in this role, you must have a keen eye for detail, be comfortable working with digital tools and platforms, and have excellent communication skills to collaborate with various stakeholders within the organization. Your ability to learn quickly and adapt to new processes and guidelines will be crucial to your success in this role.
Ideal Candidate Criteria:

 
Past Roles/Positions: Experience in administrative support, digital organization, or knowledge management roles.
 
Past Experience: Familiarity with tools such as Notion, Slack, and Google Drive.
 
Soft Skills: Strong organizational skills, attention to detail, excellent communication, and the ability to work both independently and collaboratively in a remote setting.
 
Hard Skills: Basic understanding of digital file organization and knowledge management concepts, as well as basic troubleshooting and problem-solving skills.
 
Have to haves: Strong work ethic, adaptability, and commitment to achieving project goals. Willingness to learn how to use Notion, Google Docs, Confluence, or whatever software we end up working on
 
Nice to haves: Prior experience in a fast-growing remote company, and experience with Notion, Google docs, Confluence, etc

Compensation & Career
Compensation
This is an team lead role perfect for voracious readers mid level in their careers, or for career switchers keen to enter the technology field. Pay begins between $5-$10 / hour
Life & Career
Ideally, you are available between EST or PST time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.