Product Designer

Please do not apply for this role if you are not physically located in Europe, Africa, or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.
Hotjar is the leading solution for product teams who want to go beyond traditional web and product analytics so they can empathize with and understand their users—to connect the dots between what's happening and why it happens, so people can improve their user experiences and create customer delight. 
That’s where you come in. We’re looking for our next product designer to help shape the strategic direction of impactful, cross-platform work. Of course, that comes with designing simple, engaging experiences and iteratively improving the user journey. We appreciate designers who think in systems, are eager to validate their work, can communicate effectively, and love to give and receive feedback.
Product designers at Hotjar dig deep into problem spaces and opportunities, so you'll collaborate with folks in many teams and departments to shape solutions or introduce new capabilities.
In this specific role, you'll report to the Product Design Lead and be part of the Cross-sell squad. Working closely with product managers, UX researchers, designers, and engineers focused on stuff like growth, monetization, and some things we can't say out loud yet. 
As a product designer, you will: 

 
Create thoughtful and appropriate solutions to design challenges of all sizes by translating research insights into simple and engaging user interfaces that satisfy user needs, business requirements, and technical constraints.
 
Translate wireframes and experiences into high-fidelity visual composites with attention to interaction design, following style and brand guidelines.
 
Work within a multi­disciplinary product team, leading the design process, facilitating design discussions, and validating product/experience changes.
 
Produce and impress customers with engaging first-time experiences; impact our activation customer rate.
 
Work on transversal initiatives to create a consistent experience across the Hotjar product portfolio.
 
Share ideas, successes, and knowledge to build trust and extend the reach of the discipline overall.

We’re excited to work with someone who: 

 
Knows how to analyze a problem, consider research and data, then propose and deliver a solution
 
A proven track record for building and testing delightful products and user experiences
 
Prototype ideas quickly and iterate using tools such as Figma, Framer, Principle, etc.
 
A mindset that thinks big and starts small
 
Collaborate effectively with engineers

Some other requirements you should know about: 

 
Hotjar is big on values. You should want to work in a respectful, transparent, and collaborative work environment and be excited to follow the company values, culture, and ways of working
 
You’ll have to complete a background check. It’s confidentially processed by a third-party partner

Compensation range
The compensation range for this role is €65,000 and €85,000 annually, where the offer typically falls in the range of €70,000 and €80,000.