Senior Operations Planner

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 
In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.
 
​​About the Role:
We are seeking a highly motivated, detail-oriented Senior Operations Planner to help support demand planning, production planning and material planning for our compounding operations. You will leverage your problem-solving abilities, motivation, and experience to determine production mix and quantities that support sales and inventory goals while optimizing production capacity. We are looking for a self-starter that will drive process improvement by building out tools and metrics to support operations planning.
You Will:

 
Bring appropriate resources together to build out a weekly production plan and drive alignment across the pharmacy labs
 
Make or recommend revision to planned production when schedules cannot be met
 
Manage finished goods inventory for compounded products within company guidance while maintaining click to deliver metrics for customers
 
Work cross functionally with Marketing and Growth teams to align on the appropriate demand plan for all compounded formulas, creating a demand plan based on historical trends and planned marketing where necessary 
 
Create buying recommendations for raw materials based on forward-looking production projections
 
Drive accountability through the implementation of key metrics such as forecast accuracy and adherence to production plans
 
Articulate and document all risks resulting from production capacity, issues and material shortages

You Have:

 
5+ years experience in at least 2 of the following: Demand planning, Production planning, Supply planning
 
Excel proficiency including experience with data manipulations – Lookups, PivotTables, External Data Connections
 
Basic to Intermediate SQL and/or Python experience is preferred
 
Strong written and verbal communication skills; ability to effectively communicate in a clear and concise manner
 
Ability to think through complex problems and resolve conflicts that arise from balancing multiple priorities
 
Detail-oriented and exceptionally organized
 
Demonstrated ability to organize resources and analyze alternatives to make effective decisions

Our Benefits (there are more but here are some highlights):

 
Employee Stock Purchase Program
 
An inclusive culture where we are always looking for improvement and cherish your input
 
Great compensation package, including equity
 
Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
 
Generous Parental Leave
 
High-coverage medical, dental & vision
 
Mental health & wellness benefits
 
Offsite team retreats
 
Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
 
Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
 
$75 monthly connectivity stipend (phone/internet)
 
401k Match

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
 
Outlined below is a reasonable estimate of H&H’s compensation range for this role.   H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company. The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location. Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying! 
An estimate of the current salary range is
$50,000-100,000 USD