Product Hunt

Community manager (3 days a week, one weekday + weekends)

Customer Support Full-Time Anywhere in the World
105 days ago

Description

Role: Community manager (3 days a week, one weekday + weekends)

Product Hunt is in search of a part-time, weekend Community Manager who is passionate about uplifting makers.

Your challenge?

  • Learn what our users need and surface the highest impact ways we can better support founders successfully launch and help more people discover their products
You’re our ideal candidate if

  1. You are obsessed with tech and love connecting with founders, learning about what they’re building, amplifying their voice and helping the world discover their product.
  2. You’re pumped to represent Product Hunt and be the first person who our community will interact with on weekends. You’re confident in being the go to person and aren’t afraid to dive into our systems and troubleshoot with makers as they set up to launch.
  3. You pride yourself in your ability to weave between being a people person, and translating users needs into suggestions for how we improve our product.
  4. You’re excited to own weekends. The support workload is generally quieter than the M-F weekdays but you’re pumped for the autonomy to experiment and set up systems and processes to help streamline data to better understand our users and how we can better support them.
  5. Outside of weekends, you’re excited to 1) hang with the rest of the team one day a week (ideally Tuesday!) so we can get to know you and we can jam on ideas to better support our community and 2) you’re pumped to travel 3x a year for company offsites to meet up with the team and our community at IRL events.
Ideally, you are located in UK/European time zone but open to other locations for the right fit.


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