Senior People Experience Specialist

 👩‍💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. 
Effective leadership is critical to Oyster's success. It inspires and motivates employees, drives Oyster towards its goals, fosters a positive culture, and ensures ethical and responsible operations. Good leaders create a culture of trust, respect, and collaboration, leading to higher engagement and retention. Strong leadership is essential for Oyster’s success across a diverse and complex landscape.
The Senior People Experience Specialist, Leader Enablement will be responsible for designing and delivering programs of work as well as services that cultivate exceptional leadership to a critical layer of our organization, our Managers and Directors. The successful candidate will work closely with leaders across Oyster; identifying and working towards enhancing leadership capabilities so that they can best support their teams. You will work with people of all skill levels, from first-time managers to those more seasoned, and help people managers around the world build a consistent culture of enablement, trust, and togetherness.
On a day-to-day basis, your work will span things like; coaching leaders in a solo or group format, fielding quantitative and qualitative inputs to shape up our People Experience products, participating in sprints to deliver those products, and on the other side, helping bring those products to ‘market’ for our customers.
This role will report to the Senior Director of People Experience and be part of the Oyster People Experience (Px) department, within the broader Workplace function.
What you'll do…

 
Continually iterating our leadership framework to define what exceptional leadership means at Oyster, and ensure that it is embedded in all people-related programs and processes
 
In collaboration with our Education Program Manager, design and deliver training programs that help leaders at all levels develop the skills and capabilities required to lead effectively in a global, rapidly changing environment
 
Implement programs and processes that encourage ongoing feedback and coaching between leaders and their team members as well as leaders and their peers, to help Oysters continuously improve and grow
 
You are one person, so in tandem with our People Experience team, scaling products and enabling an internal community that grows and develops exceptional people leadership to all corners of the globe and all levels of the business
 
Conducting assessments and evaluations to gauge individual and team development needs, from promotions to PIP’s
 
Collaborate with the broader People Experience or Workplace team as well as other stakeholders to align leadership development initiatives with business strategy and goals. Escalate concerns or ideas to key stakeholders

📜 What we're looking for 

 
You’re going to be working across a lot of stakeholder groups on a broad cultural spectrum, so strong communication and interpersonal skills will be critical for building relationships and ensuring you’re able to support leaders by best understanding and working on the problems they’re facing.
 
While we have an incredible team of employment lawyers and other specialists  supporting us on the more technical stuff, someone who has worked in and around standard HR principles and practices will most successfully navigate some of the work undertaken in this role. 
 
You’re enabling the creation of exceptional leadership, so coming in with an understanding of leadership development methodologies will be extremely important and helpful in continuing to define our own.
 
We’re big fans of backing our thoughts and ideas with data, so you should bring with you an ability to capture, analyze and interpret data to inform decision-making or show how the thing we’re doing is or isn’t working so we can celebrate, or of course correct (and then celebrate).
 
Coaching and mentoring skills are going to be critical to your success in serving new and mature leaders in this space. Your stakeholder group will look to you as a resource for the unique scenarios they may not be able to navigate with our resources alone - so making that precious 1:1 time count with effective coaching will be critical.
 
While we are strong in this as a collective team, having the basics around project management skills will be helpful to you as you chart your own course of creating and delivering initiatives that deliver exceptional leaders.
 
We’re remote and asynchronous, so with that comes the supreme individual responsibility to prioritize and manage multiple tasks and maintain your own initiative around the work you are responsible for - we’ve got a lot of great resources to help here, but it’s an important cornerstone to come with, too.
 
You’ll bring strong emotional intelligence and empathy to bear, by building trust, fostering a safe and supportive environment, helping leaders to leverage their strengths while addressing areas for growth and improvement.
 
Ability to work independently and as part of a team - as generic as this sounds, it’s really not. A lot of work you will be doing will tie in with our team's sprint process and be reliant on others who know that part better than you do (teamwork!). Conversely, there is stuff that you will pretty much own in isolation. Being able to switch between the two approaches is going to be important in delivering success in this role.
 
[BONUS] Experience in online training facilitation
 
[BONUS] Experience in education program design/learning design

You'll also need...

 
A reliable home internet connection (or be able to get one)
 
Fluent English language skills