We are seeking a skilled and experienced email strategist to join our team. As a strategist, you will be responsible for leading retention strategy across up to 10 six/seven figure accounts. You will manage and optimize our email marketing campaigns using the Klaviyo platform, playing a key role in developing and implementing strategies to enhance customer engagement, drive sales, and maximize the effectiveness of our email, SMS, and direct mail marketing initiatives.
Responsibilities:
- Develop and execute end-to-end email marketing campaigns using Klaviyo, including pop-up, flow, campaign planning, and segmentation. You will also own results that include (but are not limited to) subscriptions, memberships, and mobile app performance.
- Implement best practices for email marketing to improve open rates, click-through rates, and overall email performance.
- Analyse campaign metrics and KPIs to measure the effectiveness of email marketing efforts, providing insights and recommendations for improvements.
- Segment and manage customer lists based on behavior, preferences, and demographics to deliver targeted and personalized content.
- Collaborate with design and content teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Stay updated with industry trends, new features, and best practices in retention marketing and Klaviyo to continuously optimize campaigns.
Requirements:
- Proven track record in leading a holistic retention strategy (aka you have case studies and examples to prove)
- Experience managing email and SMS campaigns using Klaviyo
- Strong understanding of email marketing strategies, segmentation, A/B testing, and analytics
- Knowledge of cohort analysis, lifetime value optimization, and unit economics is a must
- Excellent verbal and written communication
- Basic copywriting skills with a keen eye for detail (you will need this to write briefs for our copywriters)
- Ability to work in a fast-paced environment, manage multiple projects simultaneously, and meet deadlines.
- Certification or courses related to Klaviyo and email marketing (a plus).
The Hiring Process:
Stage 1: Interview with Hiring Manager
Stage 2: Assignment
Stage 3: Meeting with the Hiring Manager. We will start working on a contract basis to evaluate if we are a good fit for each other. If both of us enjoy our working relationship, NLE would be more than happy to convert you into a full-time strategist.
Who We Are:
No Limit Email is an e-commerce retention marketing agency. We help e-commerce brands convert and retain more customers to maximize online revenue through Email and SMS. Our team spans across the globe – from South Africa to Singapore, Portugal to the Philippines, Bulgaria to Bali. (Yes, we’re a remote agency if you’re still wondering). Culture is extremely important to us, so we vet all applicants very closely. What’s our culture, you ask? Oh, we’re super chill. We love to talk, we love poking fun at each other, and most importantly, we protect our team.
Why You’ll Love Us:
We’re passionate about growth – personal growth and professional growth alike. When you’re part of the NLE team, you’ll gain access to a whole library of courses. Want to learn something new? Just ask, and we’ll get it for you. In the strategy team, we hold weekly/bi-weekly strategy and technical training so you’ll always be at the forefront of the industry.
How You Will Work:
Every NLE team member holds extremely high standards for themselves. So there’s no flying under the radar here and no finger-pointing. All of us work hard and we own our results. Your day-to-day will include:
• Working closely with copywriters to ensure emails are written according to your angle.
• Working closely with technical implementors to ensure everything is built according to spec.
• Working closely with project managers to ensure strategy is aligned with clients’ goals.
• Bi-weekly flow and campaign tracking
• Monthly account performance reporting
• Quarterly planning of roadmaps: If you’re the kind who’s always hungry for growth, motivated when you achieve stellar results, and are looking for a place where you can have the autonomy to experiment, you’ve come to the right place.
Send us your resume and we'll be in touch if there’s a good fit!