Product Specialist

 TeamGantt is looking to hire a Product Specialist to join our Customer Success team! Work hours are 7am to 4pm ET, Monday - Thursday. The ideal candidate will have experience in software sales and support. We are a small team that works almost 100% remote. The right person will thrive if they can work efficiently and with minimal supervision.


  
 

 



 Duties and Responsibilities


 
Answer customer questions through live chat, email, and phone calls
 
Host discovery calls and sales demonstrations over zoom
 
Identify, negotiate and close expansion deals within the existing customer base
 
Manage quarterly check-ins with enterprise customers and drive renewals
 
Host remote trainings for new customers
 
Complete RFI/RFP and security questionnaires for prospects
 
Escalate priority issues to our team of developers
 
Communicate feature requests and product improvements to our product team
 
Ensure support and sales documentation is accurate and up to date




 Ideal Qualifications


 
3 or more years of software prospecting, sales, or support experience
 
Comfortable and motivated to work with minimal supervision
 
Enjoys connecting with customers and learning about their business and challenges
 
Basic understanding of project management fundamentals
 
Familiar with SAAS business model




 Why work at TeamGantt?


 
4 day work week (M-Th)
 
$5000 initial WFH office setup budget, + $500/year continuing stipend
 
Strong belief in work life balance. You’re done at 4pm. (Don’t expect to hear back from any coworkers you message outside of work hours until the next work day)
 
Benefits including:
  

   
Health, dental, and vision insurance
   
HSA
   
401K
   
PTO
   
$2000/year for continuing education
  


 
Compensation

 

 $40,000 to $55,000 per year base plus commission, overtime, and bonus opportunities
 

 
About TeamGantt

 

 We make intuitive project management software used by over 8000 organizations worldwide. You’ll love working here if you are a servant, a self starter, a problem solver, humble, and have the “pop” factor. 
 

 


  How to Apply


 

 Email your resume to jobs@teamgantt.com. Write a sentence or two about yourself and what makes you a good fit to work at TeamGantt.