Remote Customer Success Representative

Vert Energy Group, an Inc. 5000 Fastest Growing Company, is seeking a highly motivated d Customer Success Representative who is interested in joining the fast-growing Energy Efficiency & Sustainability Industry.
This is a full-time remote position that involves working with our customer service and business development teams with duties including, but not limited to, the following:
Responsibilities:

 
Onboarding new clients
 
Hosting demos of our SaaS platform
 
Responding to client inquiries
 
Managing large client accounts
 
Renewing client subscriptions
 
Follow and implement procedures designed to improve customer retention
 
Promote upsells and client referral program

Requirements

 
2+ years experience in a Customer Success role for a SaaS platform preferred
 
HubSpot CRM experience strongly preferred
 
Exceptional verbal & written communication
 
Ability to work standard PST business hours. This position can be based anywhere in the US. Applicants outside of the United States will not be considered.

Benefits

 
$20.00 - $25.00 per hour DOE
 
Eligible for monthly & quarterly performance bonuses
 
Equipment reimbursement funds
 
Professional development program
 
401(k) with matching up to 5%
 
Health, Dental, Vision insurance options