Customer Service Representative

 Job Title: Customer Service Representative




 
Job Description:




 
Attic Pros is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering incoming calls, taking care of customer service, scheduling appointments, and following up with clients. You will work closely with the rest of the team to ensure that our customers receive the highest quality of service and support.




 
Responsibilities:




 
Answer incoming calls and respond to customer inquiries promptly and professionally
 
Schedule appointments for attic cleaning, crawl space cleaning, rodent removal, heating and cooling replacement, and installation services
 
Follow up with clients to ensure their satisfaction and address any concerns they may have
 
Maintain accurate and up-to-date records of customer interactions, appointments, and services provided
 
Coordinate with other team members to ensure that all customer service inquiries are resolved in a timely and efficient manner
 
Provide exceptional customer service and ensure that our customers are satisfied with our services


 
Requirements:




 
Excellent communication and interpersonal skills
 
Strong problem-solving abilities
 
Ability to work in a fast-paced environment
 
Attention to detail and accuracy
 
Strong organizational skills
 
Proficiency with computer systems and software
 
Prior customer service experience preferred


 
Attic Pros is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To Apply Please complete the video interview by clicking on the link https://app.willotalent.com/invite/o6GezF/