GENERAL INFORMATIONDepartment: Customer Success
Reporting to: Support Manager
Start Date: Immediate
Monthly Salary: US$1500 per month
Are you ready to work at Coaching.com?
Imagine being one of the Customer Success Agents for the team behind the world’s leading coaching management platform for enterprise clients including Dropbox, Salesforce, and Ernst & Young, and individual coaches, to run their large coaching projects, as well as their coaching businesses.At the same time, you’ll be joining the team that runs the world’s leading virtual coaching summit with internationally recognized thought leaders in Business and Executive Coaching including world-leading coaches, leadership experts, executives, and leaders of internationally recognized professional coaching organizations.
With a global community of over 100,000 professional coaches, our mission is to raise the global standard of coaching, by providing professional coaches with the highest quality, most impactful platform, services, tools, and content available in the industry.
Coaching.com is a cutting-edge innovator in the coaching space, with a growing global remote workforce. We look for people who want to combine their passion for doing good with their drive to do well. We provide a supportive work environment, and opportunities for personal and professional growth and development, while creating a positive impact on the world. Our team takes pride in our philanthropic arm, EthicalCoach. EC partners with leading global development organizations to provide coaching to cause-based leaders who are addressing the greatest humanitarian and environmental challenges of our time. We amplify our impact by helping those leaders be more effective in their efforts to change the world.
Job overview:To provide world-class service to our customers across our full range of programs and products, attracts potential customers by answering product and service questions, and suggesting information about other products and services. Opens customer accounts by recording account information.
Customer Success Agent Responsibilities:
Success story sharing