Wonders Corporation

VP, Product

at Wonders Corporation
Management & Finance Full-Time USA
533 days ago

Description

About Wonders

At Wonders, we build products that delight restaurant managers and offload the operational burden of running the business. By enabling frictionless connection between restaurants and their customers, we enhance the experience for everyone.   

As a company built by technologists and former restaurant operators, Wonders takes customer empathy seriously. We obsess over placing our customers first and working backwards, and fundamentally believe that when our customers succeed, we succeed.   

Wonders is entering a new phase of growth as we scale to become a multi-product company. As we enter this exciting period, we are seeking a world-class product leader to grow and lead the product team. This individual will be building and leading a high performing team of product managers to define the product vision and strategy for the whole company. They will also be owning the execution of several new product initiatives from 0 to 1. You will play a critical role in aligning all of our product teams and ensuring that the entire company is pulling in the right direction.

Our metrics are strong

  • Wonders has achieved significant growth over the last year, growing annual recurring revenue by almost 4x to $46 million and quadrupling our customer base of mom and pop restaurants

  • Wonders has maintained profitability for 5+ years and continues to do so even with strong growth

About the teams

The Voice Platform team enables restaurants to handle customer phone calls no matter how many customers are calling in at the same time. This allows these mom and pop businesses to scale past their staffing limit and fulfill their customers’ orders on time, every time. 

The Restaurant Experience team delivers value by building solutions that allow restaurants to take payments, manage their orders, as well as onboard efficiently.   

The Analytics Platform team powers the infrastructure used to make data accessible and useful across a variety of cross-functional teams at Wonders. 

Role:

  • Lead and grow our product team 

  • Working in a fast-paced, high-growth startup environment

  • Establishing a high-performing, product-led culture

  • Building, mentoring, and leading a world-class team of product managers 

  • Defining the product vision, strategy, metrics, and goals for the whole company

  • Gaining deep empathy for and understanding of our users’ needs

  • Building alignment across product teams and cross-functional leaders through clear communication and strategic influence

  • Connecting the dots across experiences and teams to create a cohesive customer experience

  • Actively collaborating with other leaders to source and recruit the best talent to Wonders.

About you:

  • 7+ years of product management experience, managing software products from inception through launch and iteration

  • 3+ years experience building, mentoring, and leading world-class teams of product managers

  • Technical proficiency and effectiveness working with engineers

  • Detail oriented with the ability to track multiple projects, stay on top of timelines, and deliver high quality outputs across several workstreams

  • Strong track record of of product leadership and end to end ownership

  • Proven ability to drive results and make decisions with imperfect information, and comfort managing teams through ambiguity and complexity

  • Experience building products from 0 to 1 in an unstructured environment

Bonus points:

  • BS / MS / PhD in Computer Science or related field

  • Experience in a high growth startup

  • Experience in a SaaS company

  • Experience in and passion for the restaurant industry and/or restaurant technology


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