Head of Documentation

 We believe that documentation and developer experience must be treated as our core product. Hence, we are looking for a leader to transform and maintain our product documentation into an experience that we and our customers are proud of.  You will drive the most valuable asset for our customers by creating an engaging, informative, and educational experience across all of our products and services. 


 
You will




 
In this cross-functional role, you will partner with teams across Labelbox to build the best documentation site on the web and help the next generation of AI teams get up and running with Labelbox
 
Work with engineering and product teams to document new products, features, and APIs
 
Organize documentation and make it easily discoverable
 
Achieve and maintain content quality through rigorous testing and review, as well as curation and performance analysis
 
Push the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content
 
Build tools and processes that make it easy to publish and maintain a high-quality, accurate, and useful documentation
 
Assess documentation success through metrics and qualitative analysis


 



 
You have




 
Experience designing, building, and consuming APIs and are proficient in Python language
 
Written product documentation before (you will be asked to share examples)
 
Brings strong written and verbal communication skills with a talent for precise articulations of customer problems
 
5+ years of product management or head of documentation experience
 
Successfully defined a vision and mission and designed a plan that's delivered throughout the year to achieve your goals
 
Worked with stakeholders across the company to balance competing priorities
 
Delivered with a high level of autonomy and responsibility