Customer Support Service - German and English

 

Your job:


 
You are the friendly voice of PAJ, providing effective problem solving, unique and empathetic support on the phone.
 
As the point of contact in every sense of the word, you multitask through multiple systems while working with customers to find quick, straightforward, and customer-focused solutions to any challenges they may face
 
Create and process customer orders
 
Maintain our internal data system
 
You identify opportunities to prevent recurrence of customer issues by identifying patterns and sharing information


 Your profile:




 
Cosmopolitan, outgoing and a positive mindset
 
Thanks to foreign languages you can also support our international customers: for this position we currently need someone who speaks German and English. 
 
Team spirit is very important to you and spurs you on to top performance
 
Unique, empathetic and high-performing
 
You enjoy technology
 
You prove every day that service can be both first class and meticulous, demonstrating writing & eloquence skills
 
You always keep a cool head and handle difficult customers in an exemplary manner
 
You have a strong understanding of customer needs and consulting experience
 
Ideally, you already have a commercial apprenticeship or a comparable qualification.


 Currently we are looking for people who can be employed either from Germany or Spain or on a freelancer basis.




 You want to fill customer service with life and your positive energy? Our opportunities to grow together are as unique as you are. We invite you to discover a world where your talent finds a home. Send us your application with salary requirements by e-mail (summarized and as a PDF document)to: bewerbung@paj-gps.de.