Customer Support Specialist

 

 Contra is looking for a customer support specialist, located in the Philippines, to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is approximately 2 hours per day.
 

 



 

  What you’ll be responsible for:

 



 
Provide support to users and address any issues or questions they may have.
 
Efficiently manage and execute daily operations tasks.
 
Ensure all tasks are completed in a timely manner, maintaining high-quality standards.
 
Create and manage demo accounts for new users.


 

  Tools you'll be using: 

 



 
Hubspot 
 
Notion 
 
Looker
 
Retool