NerdPress is seeking a talented and enthusiastic Senior Marketing & Communications Specialist to take the lead in developing and executing comprehensive marketing strategies that will help us discover new clients and improve our existing client retention.
This is a hands-on role where you’ll be developing strategy and crafting communications to engage both future and existing clients.
In addition to WordPress Support services, we offer premium WordPress plugins, and you’ll be driving our promotional efforts across our suite of products and services. We are looking for someone passionate about WordPress and knowledgeable about the unique needs of the ecosystem and its users. An ideal candidate excels at simplifying complex technical topics and making them accessible in a friendly, approachable way.
This new position is an exciting opportunity to shape our marketing efforts and contribute to the growth of not only NerdPress but also your own personal and professional growth.There are two kinds of nerds…
1. There’s the nerd who fixes your computer, gives it back to you, and makes you feel awful because you don’t know what you’re doing.
2. Then there’s the other kind of nerd – the one that fixes your computer, and then goes out of their way to explain what they did, empowering you to help keep it from breaking again.
If you hadn’t already guessed, we’re that second kind of nerd. And if you are too, keep reading.
People rarely remember the details, but they always remember how you make them feel.
NerdPress has a reputation for phenomenal customer support, and we expect everyone on the team to help us expand upon that reputation. We want every interaction with our clients to leave them feeling good — and that includes when someone is not (yet!) a client, too.
What you’ll actually do in this role:
Success story sharing