Create customer value and enable growth.
We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for browsing shoppers by publishing engaging content online. We are on a mission to inspire people from all over the world (60M today) through a more sustainable discovery experience. We guide our customers, leading retailers such as Mattel, IKEA, Home Depot, Lenovo, and Williams Sonoma, through the print transition and provide the personalized service they deserve, which has earned us their trust and loyalty. As a result, we have more than 1900 passionate customers and advocates worldwide.
At Publitas, we're looking to add a customer-focused and experienced Customer Support Team Lead to provide leadership and direction to the Support team. You will drive customer satisfaction and help us deliver world-class customer service!
Responsibilities:
Success story sharing