About the job
This position is needed to grow, manage, and mentor a team of Product Designers, Researchers and Content Designers in building products that our customers love and value. As a design leader, this position will lead the experience vision for our customer experience products and provide leadership to execute best-in-class product experiences. This position will promote customer advocacy, partner with our cross-functional peers, champion strong team results, and foster a culture where designers are challenged to do their best work.
The UX team is a close-knit, collaborative group, who cares deeply about building trust with our customers and solving their problems. We work closely with product and engineering leadership to guide product strategy. With this role, we will amplify our impact on the products by creating holistic customer experiences across the product suite.
Responsibilities
In this role, you'll:
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
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Desired:
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