Community Strategist (Client Facing)

Hey there 👋
 
My name is Dimitry and I’m the founder of Soar. We’re a marketing agency that helps brands build & grow their communities online. 
 
It’s a new space. Not all companies understand the value of community for their startup or brand, at least not yet. That’s where we come in - to educate and show the power that community has for brands. 

We work mostly with startups, ecommerce & SaaS companies. Our services are unique and nontraditional
Trending posts on Reddit
Quora answers that reference our clients
Brand mentions & inserts into conversations
Subreddit growth & development
 
No matter the service, we try to keep the service experience transparent and fair to our customers. It’s a core tenet and a welcome relief for a lot of the people who come to us. 
 
We’ve been growing fast during Covid. Our specialization in Reddit combined with the growth of the crypto//creator economy has really pushed us up. Now we need to improve and expand the services we deliver. 
 

The Role
That’s where you come in. Our Community Strategist. 
 
As a community strategist, you’re going to own our client accounts and be their go-to point of contact. You’ll be responsible for onboarding, setting up client projects, managing a small team of marketers and ensuring we hit our deadlines, while expanding account value over time. 

Expect to be responsible for coming up with community and marketing ideas, coordinating with our service teams to customize services to fit client needs, analyzing and reporting on results and hopping on client calls as their community rep. 

This is a high-impact, high-visibility position that enables you to have a direct impact on the growth and success of your clients. You’ll be working hand-in-hand with leadership and your team to make progress on campaigns.

There’s a dynamic mix of marketing management, project management & account management in this role, so be prepared!

As you settle into this role, you’ll be owning up to 15 clients. Your day to day will depend, but will probably include the following...
Collaborate with leadership to scope and plan potential campaigns to new clients. 
Review and support your campaign team with existing campaigns. Help review their output and make sure they’re meeting quality standards and deadlines.
Sync with clients regularly to report on progress and jump in to fix fires as needed. 
Review client analytics & campaign performance and adjust our strategies and tactics accordingly. 
 
This is a brand new role for our team, so you’ll be trailblazing what this role looks like.  Be ready to sit down and help us define SOP’s and set standards as you get more comfortable in your role. 

Requirements
Strong cross-channel strategic marketing background
Entrepreneurial mindset, 
Significant agency experience
Excellent written & spoken communication style 
Work hours that overlap some with the EST timezone
Self-motivated and work well independently
Comfortable working remotely (we don’t have an office)
Must have significant overlap with EST hours
Bonus Points
Experience with blockchain // NFT’s (+10)
You’ve been in a leadership position before (+5)
You’ve used Hubspot (+5)


Why you might NOT want to take this role
There are jobs for everyone, but sometimes it's just not a person/role/company fit! Here are reasons this job might not be right for you:
You want to stay in your comfort zone.
Soar constantly has new challenges, new things going on, and new problems to solve. It's simply not a company where the same thing happens every day. Some people might not like that!
You want to be told exactly what to do. 
If you're looking for more of a straightforward execution role where you can just follow a checklist, this is not it. You'll definitely get support from the team, lots of examples, processes and SOPs, but you are the manager of your projects and new challenges will always arise that you need to lead. Depending on the client and situation, that can mean that you’ll have to be the one treading the path of a new process first.
You're looking for a regular 9-5.
Things are not regular at Soar. We move fast, we have exciting new projects and new challenges—it's not something you'll be able to do on autopilot.

Sound interesting? Apply by filling out the application form below 👇
https://form.asana.com/?k=vxCAYhreAhLQ-HY47N5LxQ&d=1104710540939302
 
I look forward to reviewing your applications
 
Best of luck,
Dimitry Apollonsky