Technical Program Manager

Canva’s Commitment and Mission
At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 100+ million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

About the Technical Program Managers
At Canva, we’re all constantly striving towards our Crazy Big Goals! Since growing to a worldwide team of over 3,500 we need to work effectively together and improve our delivery ability as we scale, which is where our Technical Program Managers come in. 

As a Technical Program Manager, it is your mission to work closely with senior managers and product development teams to build a sustainable culture of positive urgency in delivery. You will lead complex, multi-disciplinary programs and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.

About the Product Growth Supergroup 
The Product Growth Supergroup is on a mission to supercharge Canva’s product growth engine. We are responsible for User growth, Teams growth as well as revenue growth. Within the Product Growth Supergroup, we’re responsible for driving the holistic product growth strategies for our foundational goals, creating a centre of excellence for product-driven growth and ensuring that our products are getting into the hands of as many users as possible. 

Growing teams is a critical goal across the entire company. Our group is doubling down on a wide range of growth experiments and new product initiatives to drive Teams growth.

Through doing this we are also deepening our focus on establishing our B2B best practices and growing our business, which already has 80% of Fortune 1000 customers onboard. On top of this, Canva has over 1 million paid teams and over 10 million monthly active users in teams. 

We are early on in our journey to make Canva the household name for teams, and there is a whole lot more to do to achieve our vision and so we are looking for a Senior Product Manager to join us and help propel us towards our vision.

About you:
You thrive in a collaborative fast-paced environment, working with Product, Design, Marketing, Sales, Data and everyone else in between to solve the highest impact problems for our users and Canva’s business. Continually learning and adapting, you strive to grow yourself and those around you. You love to take green-field opportunities and build solutions  & processes to solve them. Living and breathing all things growth, you make data-informed, strategic decisions and deliver.

What you'll be doing

 
Monitor and track delivery status across multiple teams and projects
 
Promote accountability towards sustainable program delivery
 
Manage open issues relating to program delivery
 
Assess and manage program risks
 
Manage dependencies across teams and groups
 
Facilitate effective, timely and transparent team decision making practices
 
Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity and promote our ability to scale how teams work across Canva
 
Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams
 
Build a culture and environment to achieve excellence and innovation
 
Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation
 
Partner with Group Leadership to facilitate the delivery of Canva’s highest priority, complex and multi-disciplinary initiatives
 
Partner with the TPM group to help codify and build the TPM craft and practice


Experience you'll need

 
A minimum of 3 years TPM experience at a SaaS company 
 
Deep understanding of Agile product development processes
 
Knowledgeable in technical concepts, systems and practices
 
Experience working with onsite and remote Product Managers, Designers and Engineers to deliver key company initiatives
 
Comfortable with ambiguity in a fast-paced environment with shifting priorities
 
A natural communicator who leads through influence, not authority
 
A love for navigating complexity and tackling ambiguous problems 
 
Process-oriented but flexible in approach
 
Motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goals
 
Introspective focus to continually improve the effectiveness of Canva’s teams
 
Dedicated to personal growth and improving in your craft as a TPM 
 
Leadership capability to ensure clarity, alignment and accountability to achieve our crazy big goals
 
Ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!


Benefits

 
Competitive salary, plus equity options
 
Flexible working hours, we value work-life balance
 
Employee Assistant Program
 
In-house chefs that cook delicious breakfast and lunch for us each day
 
Gym and yoga facilities onsite
 
Generous parental leave policy
 
Pet friendly offices
 
Sponsored social clubs and team events
 
Fun and quirky celebrations


Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

• Equity packages for you to truly be a part of the Canva journey. 
• We have a hybrid work model (in-office & from home), with our offices are always open to you balancing flexibility and connection
• Flexible leave so you can recharge, give back, support others or focus on your own professional development.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.
• Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.
• Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.