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Fixing Xcode 9 issue: "iPhone is busy: Preparing debugger support for iPhone"

I'm looking for more information on the message below. Xcode 9 seems to be hanging for a couple minutes already...

How can I tell Xcode 9 to quickly recognize my previously used device updated to iOS 11?

.Alex’s iPhone is busy: Preparing debugger support for .Alex’s iPhone Xcode will continue when .Alex’s iPhone is finished.

https://i.stack.imgur.com/uFf0d.png

I restarted the phone and waited for 1 min and then it worked.
I rebooted my phone and restarted XCode multiple times and it didn't help. I t worked after I rebooted my mac.
This happened to my after I performed an iOS update on my iPhone 6. The progress bar at the top of the Xcode window should show the progress of whatever is going on in the background. I believe all it's doing is to load in crash logs/symbols/etc.... same as what happens every time you update the OS on your iDevice.

J
Jayprakash Dubey

There are multiple solutions for this:

Solution 1: Patiently wait for 10 to 15 minutes. Have a tea or roam around ;-)

Solution 2: Disconnect device from the system. Restart both iPhone and Xcode and then rebuild again.

Solution 3:

Go to Windows → Devices and Simulators (Shortcut key: cmd+shift+2) You’ll see iPhone device connected to system with message iPhone is busy: Preparing debugger support for iPhone Click on plus button (+) present in bottom-left corner. This will show the device connected to system. Click on Next button. Thereafter you’ll see ‘device setup was successful’. Click on Done button.

Solution 3 worked for me!

Solution 4:

Unpair your device and then pair it again. Thereafter follow Step 3.


Solution 3 is amazing. You might want to add that after step 5, you need to click "Cancel Running" and run again; it then runs instantly.
You might want to check (on your iPhone) for trust issues, under: Settings > General > Profile & Device Management.
This iOS ecosystem has so many problems. I am just starting to learn and the first month has been solving bugs of macOS, iOS and xCode.
Thank you so much! Solution #3 worked instantly. I just had to click “cancel running” BEFORE. This was annoying me for almost a year, then I thought Apple fixed this ridiculous bug (I send them feedback, and I am sure many others did, too…) but…
Solution #1 worked for me :D ! At first I thought I just had to wait but it only actually worked after I made myself some tea ! Thanks for the tip
D
David Dal Busco

I clicked ‘Cancel Running’, opened the Devices list, unpaired my iPhone, removed my USB cable and reconnected it, paired the iPhone, and then was asked on my iPhone to enter my passcode ("pin code"). Did this and then was finally able to pair my phone correctly.


Didn't need to restart the iPhone. Made sure the home screen stayed on, unpaired the iPhone, unplugged the USB and plugged it back in. Clicked the Trust button on the iPhone and it's good to go.
I did not have to make sure the home screen stayed on, worked fine just following the steps in the answer.
I had have to answer on iTunes trusty question, succeed only after answering
Unpairing and re-pairing worked. (This Xcode option is in Windows -> Devices and Simulators.)
this worked after I tried 3 times, so perhaps Solution #1 above (to simply wait) is the only working solution.
V
Vladimir

Wait a few minutes. The application will start automatically


And it only happened the first time. I googled my way here because I had that issue but it only happened the first time I tried to launch the application. It hasn't happened again for 3 days.
B
Babac

Restarting Xcode worked for me (quit and start again).

What didn't work for me:

waiting for an hour on one device

waiting for an hour on another device

restarting devices

unpairing/pairing devices


A
Alex Stone

It turns out XCode opens device manager window beneath it and waits for you to hit the next button. Switch to that window, hit next and you get the progress bar for the process to show up.

https://i.stack.imgur.com/fFf0c.png

https://i.stack.imgur.com/JJWPN.png


I had to go to WINDOW > Devices & Simulators in Xcode and saw that it was busy processing. That was helpful. Thanks!
h
h3nr1ke

In my case, iTunes was open, so

1 - open iTunes

2 - access you phone

https://i.stack.imgur.com/etx99.png

https://i.stack.imgur.com/OgCnB.png

Now the device is ready on XCode

https://i.stack.imgur.com/6as5r.png

Hope it helps....


Closing iTunes "There is a software update available for your iPhone" dialog solved the issue for me.
if you don't want to listen your music during the development, close it will do the job @ErickA.Montañez =)
@ErickA.Montañez that means iOS didn't update properly, you should download and install that update (backup first)
N
Naveed Ahmad

below solution worked for me, follow steps to resolve your issue:

Step 1: Cancel Running

Step 2 : open Window menu and select Devices and Simulators

Step 3 : Unpair the iPhone

Step 4 : Removed iPhone USB cable and reconnect to the system

Step 5 : Pair the iPhone when you connect then you will be asked to Trust or Don't Allow, Please click Truct on your iPhone and enter your passcode (Pin Code)

Note : I performed all the above steps they worked for me. The issue of my device debugger gone.

Below is the Screenshot of Devices and Simulators Menu

https://i.stack.imgur.com/rUTUh.png


g
grg

I unplugged my cable and saw this. After it reached the end I was able to run it no problems.

https://i.stack.imgur.com/q8kr1.png

You don't have to unplug to see this; just hit cancel and you will see its progress.


That was a good hint. At first I didn't see this bar. So I figured; if you don't see any progress bar, unpair the phone and try again.
O
Oğuzhan KURNUÇ

On your iPhone:

Settings > Developer > Clear Trusted Computers

Wait a few seconds, it's all.


g
grg

Click on Window menu Select Device and Simulators Select your device Click on + button at bottom left corner Click Next Click Done


J
JWPersh

I found deleting the app from the device and re-installing with Xcode solved this issue.


N
Naveed Ahmad

I have been using my iPhone X to debug via Network and suddenly had this problem.

Disable "Connect via network" and try again with USB. This trick worked for me.

https://i.stack.imgur.com/8tljY.png


M
Mohit Singh

I realised I had less than 100 MBs of free space on my disc. Freeing up disk space solved the issue for me!


E
Estevão Lucas

Simple solution:

Open Window -> Devices and Simulators

Unpair iPhone on the side list

Unplug and plug again the USB cable

Press Trust in the prompt message in the device!

Then it should work! It worked for me


s
slfan

I had the same problem many times, these things worked for me:

restarting my phone + xCode.

checking that both your Mac and your iPhone are connected to the same Network.( has a high potential ).

repairing my phone.


R
R. Mohan

When you plug a New device which is having iOS 11, Xcode 9 will Prepare Debugger Support for that device, At this time you should Wait to complete it.

Then run the project in that device it will run smoothly.

If you didn't keep patience while creating Debugger Support then it will throw the error mentioned in the question.


This worked: just wait a few minutes to let the process complete.
Yes, Try to be calm or have a cup of coffee at that time 😂
This doesn't always worked. Xcode "Processed" the device for 2 hours, no actual progress.
@christophercotton In which Xcode, it did not worked?
@R.Mohan in Xcode 11.6 and Xcode 12 beta2. Trying to use an iOS9 device, iPod touch.
k
kakyo

My setup

macOS 10.14.6

iOS 13.2.3

Xcode 11.2

Tried all the "speedrun" tips up till 2019-11-24 without luck. The wait seemed inevitable but incredibly long in my case:

with a freshly upgraded iOS version.

I then found this comment on reddit which makes the most sense:

This is required when you connect a device with an iOS version that the respective computer's Xcode didn't see before. It saves them in /Users/username/Library/Developer/Xcode/iOS DeviceSupport and it does take a while. Don't restart Xcode as it will not help you, just wait for it to finish. It takes quite some time because these debugger support files occupy a lot of space (29 GB for me), though you can safely delete any version from there, and if you connect a device with that version again, it will re-save it from scratch.

So if you just upgraded your iOS, then the "from scratch" part could take longer than usual, also depending on your network condition. In my case, it is definitely much much longer than the "10-15min" other people claimed. I measure it by hours.

A lot of tricks seem to have worked but they neglect the fact that time goes on as you try things while Xcode keeps working on the setup in the background, and quite possibly resumes its job whenever you do a restart/reboot cycle.

This led me to noticing that my Xcode version is just one step behind the iOS point release. After upgrading my Xcode, it worked.

But it took longer because I removed the iOS DeviceSupport folder by following a tip!

So here are my suggestions:

Check your Xcode version down to the minor version to make sure it should actually support the iOS version.

Check your Mac's free disk space to make room for newly generated device support content under ~/Library/Developer/Xcode/iOS DeviceSupport as this tip suggested.

Check if you have connected your device to a fast-enough USB port, as this tip suggests.

Wait till Xcode finishes "preparing for debugging".

If it doesn't finish in a few seconds or minutes, keep waiting.

DO NOT remove any folder as some tips may suggest. Removal would simply make you wait longer!


I think Xcode 11.3.1 is broken. Had problems with multiples devices after the update.
L
Lakshay

The Best way:

Disconnect the Iphone. Clean xcode by command+ shift + k or by going to Product -> Clean

Connect again

Run again


T
Tommy Miles

rebooted iPhone, closed all other open applications and unlocked phone worked


S
Syscall

Clean : Shift-Command-K is what works for me.


Y
Yiyun Tan

I updated to iOS 11.0.3 then the error appeared. After restarting my iPhone and XCode, it showed "Could not launch the app", so I navigated to the phone's device management to trust, then it solved.


g
girnigoe

I had this problem because I hadn't given iTunes permissions to run on the computer. (I don't use iTunes for music, so I had foolishly just hit "decline" in annoyance whenever the EULA dialog box came up.)


Please provide answers only. No opinions or I feel with you like answers
S
Saurabh

Unpaired my iPhone

Removed my USB cable and reconnected it (Do make sure that you unplugged the USB and plugged it back in)

Paired the iPhone.

(3 important steps)


A
Abhirajsinh Thakore

For me it Worked after following the below steps

Step-1 Go to Devices and Simulator

https://i.stack.imgur.com/8U1ny.png

Step-2 Deselect Show as run destination and Connect via network Options

https://i.stack.imgur.com/xqmcT.png

Wait for Few seconds to Load the Xcode, If you want you can restart Xcode also.

Step-3 Follow the same steps and got to Devices and Simulators

Tick back both the options and it will be normal to install your app back.


S
Secespitus

Xcode 10.3 Solution

The following error messages apply:

iPhone is busy: Preparing debugger support for iPhone Xcode will continue when iPhone is finished. An error was encountered while attempting to communicate with this device. (The service is invalid.) Please try rebooting and reconnecting the device. (0xE8000022).

Follow the steps in Jayprakash Dubey's post above

and

Close Xcode;

Delete contents of DerivedData folder ~/Library/Developer/Xcode/DerivedData

Restart Xcode & iPhone

Pair Xcode & iPhone again

& run application


T
Tahmid Bin Rashid

Do this Two Task to solve your problem:

First Go to Xcode then -> Preferences -> Accounts then below click the plus icon to add apple id it must me same as your iphone device apple id.

Second Just change the cable if first solution can not work


f
flame3

I updated my iPhone to the latest version 11.0.3, then restarted my iPhone. Restarted my XCode 9. Then it worked.


y
ytbryan

For those looking for solution with Apple TV, I just experience the exact problem "Apple TV is busy: Preparing debugger support for Apple TV” with Apple TV 4K with my Macbook Air (Early 2015)

The solution is not to unpair or restart devices. But to switch network. I brought it to a faster and more open network and it works perfectly.


A
Allen Wixted

If running beta software and you update the OS, make sure to get the latest Xcode beta also. This fixed it for me.


P
Pedro Paulo Amorim

I left AppCode open while Xcode was trying to process the device, closing it solved the problem. Maybe can be one of the possible issues.