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Cannot read configuration file due to insufficient permissions

I've recently encountered an error trying to host my asp.net site with IIS. I have found a solution that many swear by.

Solution: Add IIS_IUSRS with Read permission on files in the folder Change IIS authentication method to BasicAuthentication refresh the website. It will work

(http://vivekthangaswamy.blogspot.com/2009/07/aspnet-website-cannot-read.html)

What do I add to my web.config file though? I've never had to edit it before. Here is its current contents:

<?xml version="1.0"?>
<!--
  For more information on how to configure your ASP.NET application, please visit
  http://go.microsoft.com/fwlink/?LinkId=169433
  -->
<configuration>
    <connectionStrings>
  <add name="DefaultConnection" connectionString="Data Source=.\SQLEXPRESS;AttachDbFilename=|DataDirectory|\Database.mdf;Integrated Security=True;User Instance=True"
   providerName="System.Data.SqlClient" />
 </connectionStrings>
 <system.web>
  <compilation debug="true" strict="false" explicit="true" targetFramework="4.0"/>
    </system.web>
</configuration>

My error is:

Config Error: Cannot read configuration file due to insufficient permissions Config File: \?\C:\Users*****\Documents\Visual Studio2010\WebSites\PointsForTime\web.config

Please see the install rewrite module. save yourself some hours
My solution would be to run the commands from command line opened with administrator privileges. To do this, find command prompt, right-click it, and click run with administrator privileges.
In addition to the other answers, note that encrypting filesystem (EFS) can also interfere with IIS.
I did this ad now local host is asking for a password, nearest I've getting so far to this working thanks
For me there was no IIS_IUSR, I did the same for Authenticated User and it worked

S
Sнаđошƒаӽ

There is no problem with your web.config. Your web site runs under a process. In iis you can define the identity of that process. The identity that your web site's application pool runs as (Network Services, Local System, etc.), should have permission to access and read web.config file.

Update:

This updated answer is same as above, but a little longer and simpler and improved.

First of all: you don't have to change anything in your config file. It's OK. The problem is with windows file permissions.

This problems occurs because your application can not access and read web.config file.

Make the file accessible to IIS_IUSRS group. Just right click web.config and click properties, under security tab, add IIS_IUSRS.

So what is this IIS_IUSRS thing?

Your web site is like an exe file. Just like any exe file, it should be started by a user and it runs according to permissions assigned to that user.

When your site is started in IIS, Application Pool of your web site is associated with a user (Network Services, Local System, Etc. ...) (and can be changed in IIS)

So when you say IIS_IUSRS, it means any user (Network Services, Local System, Etc. ...) that your site is running as.

And as @Seph mentioned in comment below: If your computer is on a domain, remember that IIS_IUSRS group is a local group. Also make sure that when you're trying to find this user check the location it should be set to local computer and not a corporate domain.


For others, it's worth pointing out that the default usually is IIS_IUSRS and to make sure that when you're trying to find this user check the location it should be set to local computer and not a corporate domain.
Good answer, and here's an additional tip - running IIS7 on Win7 in a domain, you might not find IIS_IUSRS in the local group if you try finding with 'Check Names...'. Don't worry - just type IIS_IUSRS in full and hit OK, and all will be well.
What if you have a shared drive for the path of a site? Does this have an effect? How do you make this work with shared drives?
I had to do this for IUSR. IIS_IUSRS didn't work for me for some reason.
While trying to setup a new ASP.Net web site from scratch in IIS 7 onward once you have fixed the error being discussed in this thread you might face an authorization error "HTTP Error 401.3 - Unauthorized" as your next hurdle. To fix that if you have enabled anonymous authentication then change the anonymous user identity from "IUSR" (set as default by IIS) to Application pool identity. To get the edit window for this setting use the "Edit" action from Actions pane in IIS features view for "Authentication" IIS feature.
T
TylerH

I had what appeared to be the same permissions issue on the web.config file.

However, my problem was caused by IIS failing to load the config file because it contained URL rewrite rules and I hadn't installed the IIS URL rewrite module on the new server.

The solution was to install the rewrite module.


Yup. The previous server I used this on rewrote the non ssl route to ssl.. so much for a great error message from IIS. error: :) +1 Because of instead of requiring SSL, I rewrote the URL to HTTPS incase someobody linked without https. What a conundrum.
thankyou!!! been faffing about with permissions for hours and it was down to this in the end!
How does one go about installing the IIS URL rewrite module?
This was my issue as well--thanks! To install the rewrite module, download it from this page: iis.net/downloads/microsoft/url-rewrite close IIS, install, restart IIS (just to be safe).
@B.ClayShannon use the Web Platform Installer, search for IIS Rewrite
I
IgorAlves

I had the same problem when I tried to share the site root folder with another user. Some folder lost the permission. So I followed the steps to add permission to IIS_IUSRS group as suggested by Afshin Gh. The problem is this group was not available for me. I am using windows 7.

What I did I just changed some steps:

Right click on the parent folder (who lost the permission), Properties => Security =>In "Group or user names:", Click Edit... Window "Permission for your folder" will be opened. In "Group or user names:" press ADD... btn, Type Authen and press Check Names, You will see the complete group name "Authenticated Users" Press ok => apply. This should enable privileges again.

That worked for me.


Okay, I think I have an explanation for why this works. Some devs host their code at C:\ i.e. C:\Dev or C:\Code, etc. The security group Authenticated Users is granted on the C:\ and propagated to child folders. However, at the C:\Users folder, this propagation stops. So devs like myself who host their code inside the home folder have to grant access to Authenticated Users to those IIS root folders in order for IIS to work.
when I click check Names, it asks me credentials. I am not sure which user credentials are expected here.Can anybody help?
M
MeSo2

Editor's note: Doing what this answer suggests: "changing Identity to LocalSystem" is DANGEROUS! The LocalSystem account is a ... Completely trusted account, more so than the administrator account. There is nothing on a single box that this account cannot do, and it has the right to access the network as the machine (this requires Active Directory and granting the machine account permissions to something)

Changing the Identity from ApplicationPoolIdentity to LocalSystem did the work ;).

I am using win7 64 with IIS 7.5

more about Application Pool Identity in IIS 7.5 and win 7

https://i.stack.imgur.com/yeImw.png


Useful answer for IIS 6 as well. Found more information about how to change Application Pool Identity at Microsoft website here: microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/…
Making this change is a security risk because of the access you are granting this service: msdn.microsoft.com/en-us/library/windows/desktop/…
Down-voting this due to the gaping security hole this leaves on the server. You should NEVER run public facing services like IIS under the local system account!!!! You are basically handing the keys to the kingdom for anyone that can hack the server. Seriously DO NOT DO THIS.
OMG This answer is SO INCORRECT for security. Moderation intervention is needed. This is a HORRIBLE idea. Imagine any file access that is specified on the querystring... boom... anybody can READ web.config and IIS will happily serve it to the world. DO NOT USE THIS ANSWER.
The author of this answer should really consider deleting it.
K
Kurt Van den Branden

Make the file accessible to the IIS_IUSRS group. Right click your web.config, expand properties, and under security tab, add IIS_IUSRS. Give the group read/write access.

When the group is NOT available, replace IIS_IUSRS by ComputerName\IIS_IUSRS


+1 Good tip. The accepted answer is good, but neglects to mention that you might need to add your computer name in front of 'IIS_IUSRS', which is what got me past this.
This ("When the group is NOT available") had my hopes up, but even when I prepended the computer name ("IBM-TAMMYFAYEBAKER.platypus.local\IIS_IUSRS") I still get the same error. I tried full computer name, too, but it wouldn't even accept that as a valid user.
E
Erik Funkenbusch

You don't have to change anything in your web.config.

The problem is file system permissions. Your file permissions do not allow the IIS_IUSRS user to access web.config (or probably any of the files). Change their file permissions in windows to allow the IIS_IUSRS account to access it.


I had a similar problem. If anyone ever can't find the IIS_IUSRS user, check the location. Mine defaulted to the corporate domain, so I didn't find it right away because I forgot to check to see where it was looking.
@Mystere Man I have the same issue. I changed the permissions and then tried. Still I get the same error. :(
"(or probably any of the files)" works for me, allowing IIS_IUSRS account access to web.config is not enough, I need to enable it to have access to all files in the site helps.
I had to do this for IUSR. IIS_IUSRS didn't work for me.
Thanks. I have granted 'Everyone' with full permission on the Web app folder and it works.
C
Carlos

When you grant permissions to IIS_IUSRS you should check that in the IIS/Authentication section of your Web Application, the Anonymous Authentication Credentials uses Application Pool Identity and not IUSR.

https://i.stack.imgur.com/BWPzU.png


Where can I get this interface?
In the Features View tab on your Web Application: Authentication
This answer should be part of the accepted answer cause without this you also need to add IUSR in the access list of the website's folder
Q
Quinny

Go to the parent folder, right-click and select Properties. Select the Security tab, edit the permissions and Add. Click on Advanced and the Find Now. Select IIS_IUSRS and click OK and OK again. Make sure you have check Write. Click OK and OK again.

Job done!


What on earth is with recommending Write access when Read is all that's needed? /downvoted
The only IIS* I have is IIS_WPG
@B.ClayShannon Me too. I only have IIS_WPG
L
Luis

For some reason your web.config is set as read only. Uncheck the readonly option of web.config file.


If your permission is full access and still get the error, this is the correct answer (y).
c
coberlin

I needed to add permissions to IUSR (in addition to ISS-IUSRS, as others have suggested). (See also: http://codeasp.net/blogs/raghav_khunger/microsoft-net/2099/iis-7-5-windows-7-http-error-401-3-unauthorized)


O
Ogglas

Instead of giving access to all IIS users like IIS_IUSRS you can also give access only to the Application Pool Identity using the site. This is the recommended approach by Microsoft and more information can be found here:

https://support.microsoft.com/en-za/help/4466942/understanding-identities-in-iis

https://docs.microsoft.com/en-us/iis/manage/configuring-security/application-pool-identities

Fix:

https://i.stack.imgur.com/zAHfY.png

Start by looking at Config File parameter above to determine the location that needs access. The entire publish folder in this case needs access. Right click on the folder and select properties and then the Security tab.

https://i.stack.imgur.com/UzSJh.png

Click on Edit... and then Add....

Now look at Internet Information Services (IIS) Manager and Application Pools:

https://i.stack.imgur.com/0bUx3.png

In my case my site runs under LocalTest Application Pool and then I enter the name IIS AppPool\LocalTest

https://i.stack.imgur.com/V6QPw.png

Press Check Names and the user should be found.

https://i.stack.imgur.com/xrRBE.png

Give the user the needed access (Default: Read & Execute, List folder contents and Read) and everything should work.


I tried giving read permissions for IIS_IUSRS and "Authenticated User", but it only worked after I gave it to my application app pool.
S
Sniipe

I used subst to create a mapping from D: to C: in order to keep the same setup as other developers in the team. This also gave me same errors as described. Removing this fixed it for me.


S
SliverNinja - MSFT

This happened to us when the IIS application has a Virtual Directory with a Physical Path that contains forward-slashes / instead of backslashes \. This was accidentally done using a powershell management API for IIS during our continuous delivery process.

Bad Config Example - applicationHost.config

<application path="/MySite/MyService" applicationPool="MyAppPool" enabledProtocols="http">
    <virtualDirectory path="/" physicalPath="C:\inetpub\MySite/MyService" />
</application>

Make sure the physicalPath attribute does not contain forward-slashes /, only backslashes \

Corrected Config Example - applicationHost.config

<application path="/MySite/MyService" applicationPool="MyAppPool" enabledProtocols="http">
    <virtualDirectory path="/" physicalPath="C:\inetpub\MySite\MyService" />
</application>

In my case the physical path had a double back slash eg C:\inetpub\MySite\\MyService. Changing it to a single back slash worked
j
jshoaf

Changing the Process Model Identity to LocalSystem fixed this issue for me. You can find this setting if you right click on the application pool and chose "Advanced Settings". I'm running IIS 7.5.


T
Talha Imam

Shift your project to some drive other than C: Worked for me with the same error.


T
Tom McDonald

The accepted solution didn't for me. I use a Git repo and it cloned to the following folder

c:\users\myusername\source\repos\myWebSite

I made new IIS website and pointed it at the path. Which didn't have the iis_iusrs permissions suggested in the accepted solution. When I added the permissions it still didn't work.

It only started working when I gave the following permissions to the 'Users' group and inheritance cascaded the permissions to web.config. Probably should have applied it just to the web.config to reduce attack surface area.

https://i.stack.imgur.com/sM3l8.png


Had exact the same situation. This helped.
D
Doruk

All answers given are valid and working under different circumstances.

For me, restarting Visual Studio worked.


r
rob

We had a website running with a specific identity in the apppool, only after giving that user read access to the folder containing the web.config would it work. We tracked this down after adding the 'everyone' user with read and everything worked fine.


C
Community

For me the error turned up during Debugging on my local machine and turned out to be related to the base web.config, which is initiated by the .NET Framework when compiling the website. My C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\web.config file had an unrecognized element (folderLevelBuildProviders). Fixing this fixed the 500.19 error.

See this: IIS Manager can't configure .NET Compilation on .NET 4 Applications


I
Ihor Levkivskyi

Right click Web.Config => Tab Security => Button Edit => Button Add => Button Advanced => Button Find Now = > In Search results select your group(in our case " IIS_IUSRS") => Ok => Ok=> Ok


l
ludens

I have solved this by adding read permission to folder for application pool user (WIN SERVER 2008 R2): C:\Windows\System32\inetsrv\config

A little background: Our server has been hacked using classical error where app user had more permissions that it should (local admin).

To fix it we created new domain user that had only permissions on application folder, with min needed rights and assigned it as application pool user. than we hit in the issue and this was solution to our problems.


U
UKcentric

This can happen if your application is in a virtual directory and the path to the files is a mapped drive.

If you change the path to the files to a local drive, this will solve it, if that indeed is your problem.


M
Michael

The above answers were helpful, but in case this helps anyone - I had this exact problem, and it turned out that I was (windows networking) sharing the root folder that the site was being hosted from. We killed the share, and added the Users permission to read/execute and it worked again just fine.

I suspect the share messed it up.


E
Earl

I was receiving the "Cannot read configuration file due to insufficient permissions" as well. Turns out the ISAPI and CGI Restrictions in IIS for both ASP.NET 4.0 32bit and 64bit was set to deny. Marking them both to Allowed fixed my problem.


g
gbs

Had this issue with a Virtual Application. All the permissions were set. IIS_IUSRS, AppPoolIdentity and then gave full access to Everyone. Nothing worked. Restarted apppool, site and IIS but No go.

Deleted the virtual application and added it again from scratch and it started working.

Wish I knew what solved it.


S
Syed Umar Ahmed

check if the file is not marked as read-only, despite of the IIS_IUSRS permission it will display the same message.


K
Kat

I had this error message that turned out to be due to my physical folder being located on a network drive as opposed to the local drive. It seems the permissions on such drives by default can be different. For example, while the local drive location gave permission to the users of the local computer, the network location did not.

Further, the accepted answer does not work for such a case. The local users or IIS users were not an available to assign permissions to. The solution was to move the physical folder to the local drive.


B
Bogdan Mates

I had the same issue and after doing all the stuff written here as answers, it still reproduced. The second half of the issue was the fact that .NET was turned off under "Turn Windows features on or off"


S
SanthoshM

Sometimes if it is a new server you need to configure or install ASP.NET feature on IIS for it to be able to read your web.config file.

In my case this was the reason.


D
Dinesh Rajan

In my case, I was trying to host pages from a mapped drive (subst). The issue is that the subst was run under my account and the IIS user is not able to see the same drive